Veterinary Clinical Services Supervisor
- $75,000 to $90,000 Yearly
- Vision , Medical , Dental , Paid Time Off , Retirement
Schedule: The training schedule will be Monday - Thursday 9:00 AM - 7:30 PM for 8 -12 weeks. The regular schedule will be Sunday - Wednesday 11:00 AM - 9:30 PM.
Who We're Looking For:
The successful Clinical Service Supervisor candidate will be someone who has demonstrated the ability to be a self-starter and successful problem solver with good attention to detail, a strong work ethic, and who is motivated to learn. We are looking for the very best of the best to complement our team of extraordinarily talented board-certified specialists and staff.
RESPONSIBILITIES AND DUTIES:
Anticipate and resolve clinical service issues
Partner and collaborate with managers in all service areas to provide excellent service to patients and clients
Monitor the safety of staff and patients and support safety standards within the hospital
Evaluate workflow inefficiencies and identify process improvements
Implement clinical strategies to improve the quality of medicine
Support the recruitment, hiring, and training of clinical staff
Create a schedule for clinical staff to ensure adequate clinical support during hours of business operations
Evaluate clinical staff performances and provide development
Research strategies to further improve the patient and client experience
Develop standards and procedures to maximize the patient and client experience
Resolve client complaints related to clinical support
Maintain accurate records and files of documentation pertaining to staff development and performance
REQUIREMENTS AND QUALIFICATIONS:
Compassion for people and for pets
Excellent communicator, able to provide effective feedback
Comfortable in both a leadership and team-player role
Self-motivated and self-directed
Able to multitask, prioritize, and manage time efficiently
Skilled at encouraging a team; able to mentor and lead
Creative problem solver who thrives when presented with a challenge
Excellent client care and focus; ability to assess clients’ needs and provide answers, paths, troubleshooting help, or methods for a positive client experience
Eager to expand the company with new patients
Previous experience in a clinical management role
Basic computer skills
EDUCATION AND EXPERIENCE:
Veterinary Technician with at least 5 years of experience
Minimum of 2 years of supervisory experience in an ER/Speciality clinic setting
Practice Management experience preferred
High school degree or equivalent; Bachelor’s degree in business administration, business, or related field preferred
Other Skills and Abilities:
The ideal candidate should possess excellent communication and writing skills. A positive “can do” attitude is a must! The ability to inspire, teach, multitask, and be a highly functional member of the team is also a bonus.
Please apply if:
You are an experienced veterinary technician.
You are a self-starter who can lead and teach.
You have the desire to learn, take on new responsibilities, and to be challenged.
You have a great personality, and positive energy, care deeply about animals and people and possess a thirst for innovation and trying new things.
You go to work every day to make a difference in the lives of clients and patients.
You believe in delivering “gold standard” client experiences.
You insist on only the best from those you work with and work to ensure the highest standards of veterinary medical care.
You believe in being part of a team.
You enjoy supporting doctors.
Beacon Veterinary Specialists offers a variety of benefits including paid time off, medical, dental, and vision insurance plans, a 401k plan, an employee pet insurance plan, uniforms, and a generous continuing education allowance. We have a strong commitment to personal and professional development.
Relocation expenses will be provided for highly qualified candidates.
Beacon Veterinary SpecialistsFremont, CA
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