Licensure in Social Work or healthcare related field (Psychology, Social Work, Nursing, Counseling).
Schedules face-to-face level of care screenings with individuals seeking treatment within 24 hours of initial inquiry call. The Clinical Liaison will facilitate face-to-face level of care determinations.
Receives and manages inquiry calls, documents information in an accurate and timely manner to assure rapid response to referral sources and/or patients and the appropriate tracking of information occurs.
Effectively communicates the scope of services offered by Beacon Behavioral Hospital demonstrating a base knowledge of services, regulatory requirements, accreditation rules and reimbursements issues.
Completes Daily Productivity Log to ensure maximum time management. Maintains referral log and communicates referral information to the Program Director. Manages a database of referral and patient populations maintaining a customer profiling and tracking system that ensures the agency is meeting the needs of its customers.
Develops and maintains effective working relationships with referral sources, clients and staff. Educates the physicians, referral sources and community about the services of Beacon Behavioral Hospital and Beacon Behavioral Outpatient. Acts as liaison with referral sources and identifies the benefits of services to the community and potential clients.