Skip to Main Content

Field Clinical Associate, Boston

Baylis Medical Stamford, CT

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Role Summary

We are currently seeking a Field Clinical Associate to join our team.  In this position, the candidate will gain an in-depth knowledge of the sales, marketing, education, and the research and development of innovative medical devices. The Field Associate interacts with doctors, nurses, technical staff and engineers to introduce new products, service and support Baylis Medical products. The Field Clinical Associate is responsible for conducting hands-on demonstrations for interested parties, assisting the regional team in day-to-day activities that include trade show attendance, in-servicing new customers, supporting cases, identifying new business opportunities, Medical Education, etc.  The candidate will cover the entire New England Region. 


Snapshot of Responsibilities

 Technical Support:

  • Represents Baylis Medical during cases to ensure customer and patient success with products and demonstrates expertise in troubleshooting techniques.
  • Fulfills the duties of a Sales Representative in vacant territories and supports procedures as directed by the Regional Sales Manager.
  • Assists Sales Representative, as needed, when opening new accounts with lesser-skilled physicians
  • Assists in product demonstration and troubleshooting at medical education events
  • Provide technical support when required for new product launches. This includes collection of data and support  clinical  sites.
  • Works to gather and share  clinical  feedback from the field to assist with product development and design review.
  • Works with the Quality department to help track device-related  clinical  feedback and complaints.

Educational Support:

  • Educates and trains physicians and hospital personnel on technical matters related to our products by conducting and/or coordinating:
  • One-on-one training sessions
  • In-service education programs
  • Seminars and/or outside symposium
  • Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
  • Provides  clinical  expertise/guidance to internal colleagues.

Sales Support:

  • Serves as an effective Baylis Medical representative to physicians and supports staff regarding Baylis Medical products. Meets with existing and potential customers to identify their  clinical  needs, goals, and requirements.
  • Use consultative selling techniques to identify potential sales opportunities within the account.
  • Advises physicians involved in setting up or evaluating Baylis Medical operations in their hospitals.
  • Promotes products through  clinical  support and education of current and potential customers and procedure coverage within a defined territory/region/area.
  • Responds to customer needs and reports customer complaints regarding products and service by developing and/or working with other personnel.
  • Builds rapport with all pertinent account stakeholders, including physicians, nurses, technologists, and administrators.


What you bring to the team

  • Bachelor’s degree a must, with a focus in physiology, biology, anatomy, and/or nursing sciences preferred. 
  • 1-3 years of work experience in healthcare, life science, engineering, or technical field.
  • Ability to travel 90% of the time to various locations, sometimes on short notice.
  • Able to travel overnight 1-2+ nights a week depending on regional needs.
  • Able to work 7:30am-5pm, with flexibility for early mornings, evenings and weekends based on regional needs.
  • Relocation flexibility within predetermined region.
  • Possesses strong administrative skills to ensure all necessary paperwork associated with cases or follow-up, or associated with data collection is correct.
  • Ability to quickly learn and understand technical information and teach it to others.
  • Strong interpersonal skills and a team player.
  • Ability to build relationships with key stakeholders.
  • Excellent analytical and communication skills, both written and oral.
  • Ability to deal with a variety of medical issues. 
  • Due to the requirements of this position, completion of all routine vaccinations including an FDA approved COVID-19 vaccination and annual flu shot, is mandatory prior to starting in this position, due to the constraints of the environments in which this role operates.

What we have to offer:

  • Extensive training and onboarding provided, including time in the Toronto office.
  • Comprehensive total rewards package including competitive salary, health and dental, PTO and 401 (K)/RRSP retirement savings plan with company matching.
  • Performance-based commission structure.
  • Purposeful work that drives career development, with opportunities to learn and grow through tuition reimbursement and workshops.
  • Monthly car allowance, mileage and travel expenses reimbursement; company-provided cell phone and laptop.
  • Opportunity to volunteer and give back to the community through Baylis charitable group.

About Us

At Baylis Medical, everyone works with a shared purpose: to improve the lives of people around the world. Named one of Canada’s Best Managed Companies, we are a rapidly growing leader in the development, manufacturing and commercialization of innovative medical devices in the field of cardiology. Our focus is on providing physicians clinically-relevant tools, so that no patient goes untreated.

We are looking for talented individuals, like yourself, to join Baylis Medical and make an impact in the lives of patients. Are you ready to join us?

Baylis Medical is an equal opportunity employer. We are committed to providing a diverse and inclusive work environment, while providing ongoing education for all employees. Qualified applicants will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We firmly believe that our differences make us stronger.

Please inform us if you require any accommodations during the recruitment process. While we thank all applicants, only those being considered for an interview will be contacted.

Want an inside look at careers and life at Baylis? Follow us on LinkedIn and Instagram!

Baylis Medical

Baylis Medical's Logo


Stamford, CT



View all jobs at Baylis Medical