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Healthcare Implementation Consultant - Pharmacy Tech background

Bayforce Little Rock, AR
  • Expired: 4 days ago. Applications are no longer accepted.

We are looking for Healthcare Implementation Consultants in a variety of cities throughout the US to be the product expert and have direct involvement with the implementation of customer purchased solutions. You will travel to locations within your region and be actively involved in the setup, configuration, database prep, testing, training and go live. You will also promote best practices and clinical workflow discussions.

You will be provided training in the products and technology! This is a great opportunity to grow your career! If you would prefer a salary with benefits, Bayforce can provide this as well, and if you are successful in the role, you may have an opportunity to become a full-time, salaried employee of our client.

Responsibilities:
Works closely with implementation manager and technical teams to execute all activities as outlined in the project plan
Subject matter expert and product consultant for solutions
Clinical workflow analysis and consulting based on solutions which includes clinicians and individual departments (Nursing, Pharmacy, OR, MM, etc.)
Preparation, application and hardware configuration and database requirements and setup
Provides best practice advice and input for customer process discussions
Assist with procedural changes needed for the technology change
Responsible for integrated application testing; provide feedback to analyst on required changes
Nurse preceptor training
Provides customer implementation support as needed
Report implementation activity to the project manager
Risk escalations to implementation manager or Project Deployment Manager
Performs required tasks to ensure timely go live and customer satisfaction
Performs go live support as per the project scope
Site cleanup: submit and closeout all RMA s for project, return/dispose of all unused implementation materials
Assist with obtaining customer acceptance
Assist in Ops to Service handoff document
Customer and internal communications
Revenue awareness
Implementation best practices and job aides
Maintaining strong industry and product knowledge

Basic Qualifications :
High School Diploma/ GED
At least 3 years experience working in healthcare or in a customer support function
100% Travel Required

Pharmacy Technician background is preferred but not required!

Required Knowledge and Skills:
Excellent interpersonal communication skills with the ability to work well with customers and with employees at various levels
A self-starter who is able to work independently and follow a detailed plan
Ability to assist with analysis of training needs and to conduct training session
Strong knowledge of Microsoft Office applications including Microsoft Project, Word, PowerPoint, and Excel
Must be able to travel frequently
Must be able to push heavy equipment and have good dexterity for doing routine configuration tasks

Note: The selected individual must have a valid driver license with an acceptable driving record, be able to meet the company s insurance coverage requirements and have their own vehicle in acceptable working condition.

Preferred Qualifications:
Associates degree
3 years of experience implementing and supporting of clinical solutions within hea

Bayforce

Why Work Here?

This is a fantastic opportunity to get your foot in the door at a great company with the potential to become a full-time employee!

Address

Little Rock, AR
USA

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