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BCU Member Service Representative

Baxter Gurnee, IL
  • Expired: November 20, 2019. Applications are no longer accepted.
BCU Member Service Representative
Req #: JR - 011517
Location: Gurnee, IL US
Job Category: Baxter Credit Union
Date Posted: 11/19/2019 2:26:56 PM
Baxter International

Around the world, our employees are united by our mission to save and sustain lives. Together, we create a culture that encourages colleagues to pursue rewarding careers -- where everyone has the opportunity to do meaningful work as a part of a team they respect, in an environment that values each person's contributions. We're happy you're interested in continuing your career journey with Baxter.

Perform all member service related functions in a timely and accurate basis.  To effectively consult with members and prospective members on credit union products and services, and understand the importance of providing financial well-being solutions to all our members 


  • Proficient in processing consumer loans from application to close with proven sales results. 
  • Interview members/prospective members to identify, consult and fulfill their present and future financial and lending needs.   
  • Process consumer loan applications, consult to close loans with   ancillary products and service member loan requests.  
  • Conduct all member service transactions.   
  • Build and maintain favorable member relations/relationships.  
  • Comply with internal and external regulations, policies and procedures.  
  • Responsible for the achievement of individual sales and service goals including consumer loan origination sales. 
  • Successfully complete all required registrations or certifications as needed 



  • High School Diploma or equivalent. 

  • Minimum 2 years experience in Financial Institution, cash handling, and/or retail sales is preferred.   

  • Excellent verbal and written communication skills. 

  • Must be detail oriented and possess excellent organizational skills. 

  • Ability to consistently represent one's self, and the credit union, in a positive and professional manner at branch and outside business development events. 

  • Ability to multi-task, and to work well under pressure. 

  • Ability to work well in a team environment. 

  • Operate independently with minimal direction. 

  • Intermediate knowledge of Windows PC skills and thorough knowledge of relevant BCU computer systems. 

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
EEO is the Law 
EEO is the law - Poster Supplement

Pay Transparency Policy

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to and let us know the nature of your request along with your contact information.



Gurnee, IL