Sales Associate and Device Repair Technician
+ Omaha, NE, USA
+ Based on experience
+ Full Time
Paid Training, Paid Time Off, Paid Holidays, Employee Discount
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Batteries Plus Bulbs - We Fix It has grown to over 700 stores. The local franchise has experienced over 20 straight years of growth and is looking for qualifiedfull and/or part timeassociates to grow with the company. Come join our customer-oriented, frequently fast-paced work environment with opportunities for skills, knowledge, benefit and pay growth! This is not fast food or front counter clerking. We work with our customers to find solutions to their battery, lighting, and electronics problems!
Consultatively sell batteries, light bulbs and accessory items to retail and commercial customers. Pleasantly engage customers, listen to what they have to say about their batteries/systems and lighting needs, and recommend solutions. Identify business account customers and teach them the benefits of our business program. Perform battery tests, installations, and battery pack rebuilds. Perform repairs, as trained, such as screen replacements on smartphones and tablets. Perform, as trained, cutting and programming of smart keys for vehicles. Contribute as a Team Member to the overall success of the store. Associates must be able to lift 50 + pounds, should have a valid driver's license, and must have access to reliable transportation.
Integrity, reliability, helpful/courteous customer orientation, product knowledge, sales skills, and a friendly Team orientation are critical factors in the success of our business and of our associates. We have an extensive paid training program that will teach you all you need to succeed on our team. Above all else, a greatattitudeanddesire to learnnew skills and advance your career is what you must bring to the table.
Customer Service / Sales While working: Live a "Customer First" mentality Perform Customer Service / Sales duties. Greet customers promptly, determine needs and answer questions. Suggest needed sales add-on items, participate in retail store and commercial sales activities to achieve sales goals. Ask questions to identify potential commercial customers. Operate computer/cash register to initiate and complete sales transactions. Answer phones, assist callers, and ensure messages are relayed in a timely, accurate manner. Maintain the facility, inventory, property, and customer service levels to management standards. Develop and maintain current knowledge of product and service offerings Adhere to general and specific safety standards Engage as a "can-do" team member. Proactively follow through on commitments and/or tasks needing to be performed.
Merchandising / Inventory Rotate and stock inventory; perform inventory counts as required. Install batteries, perform tests and tech work. Load, unload, and deliver or arrange delivery of products. Organize daily recovery of displays to achieve full store appearance. Maintain retail shelf label pricing. Build displays; setting up & taking down shelves and fixtures. Prepare store for daily opening and closing.
H.S. diploma/equivalent and 6 months prior work experience preferred or equivalent combination of education and experience. Prior retail, electronic, or automotive experience preferred but not required. Ability to gain quick and solid understanding of company's products, processes, point of sale, and cross reference systems. Good listening and verbal communication skills with a customer focus. Must possess and use organizational and analytical problem solving skills. Ability to handle multiple projects/tasks to effectively prioritize, follow up, and meet deadlines with multiple tasks and projects. Ability to calculate simple math, percents, ratios and algebraic expressions and read gauges. Demonstrated technical aptitude and or technical experience desired. Valid driver's license with clean driving record preferred.At Batteries Plus Bulbs - We Fix It, you are part of a small entrepreneurial team in a growing business. We are an Equal Opportunity Employer and Drug Free Workplace
Our benefits vary based on length of employment, but include the following: Paid Time Off Paid Holidays Training and Development Bonus plans Employee Discount