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Call Center Representative

Bath Planet Allentown, PA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Description

Please DO NOT apply if you are not a Super Star. Join our team of professionals where we offer homeowners the opportunity to make improvements to their homes. Earn a substantial income, work for one of the fastest-growing companies in the industry. Jump on the board NOW! Earn money while making a positive impact on products that help homeowners save money!

General Purpose:

Customer Service skills are a must. Contact homeowners by telephone, set up qualified appointments for free consultations. Confirm, Reschedule, rehash, and cold call. Input lead information, update reports and answer phone calls from ads.


  • Pay: $19.00 per hour
  • Health Insurance
  • One week Paid Time Off the first year
  • Bonus's offered each month

Main Job Tasks and Responsibilities:

  • Deliver scripted pitch to the homeowners
  • Adjust scripted pitch to meet the needs of specific homeowners
  • Handle homeowner's questions and objections
  • Obtain homeowner's information including names and addresses phone numbers etc.
  • Receive appointments over the telephone
  • Input appointment details into the computer system
  • Input homeowner’s information and important details of the conversation
  • Confirm appointments placed with canvassers or sales representative
  • Issue appointments for reps to meet prospective homeowners
  • Quality control phone calls
  • Answer telephone calls from potential homeowners who are responding to advertisements
  • Contact homeowners to follow up on initial interaction
  • Update lead information and maintaining reports

Education and Experience:

  • Knowledge of sales and marketing principles and strategies
  • Relevant work experience in telemarketing, sales, marketing, or promotions
  • Product knowledge --Training provided
  • Proficiency in relevant computer applications

Key Competencies:

  • Communication skills Information gathering & management
  • Persuasiveness Adaptability
  • Initiative Tenacious• Resilient Stress tolerance
  • High energy level Self-Motivation
  • (Compensation: DOE - Hourly base + commissions)
  • A company you can be proud to work for (A+ with the BBB!!)
  • Industry-best training
  • Ongoing Support
  • Advancement Opportunities

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Bath Planet

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Allentown, PA
18102 USA



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