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Technology Business Analyst- SharePoint Specialist

Bates IT Professional Services San Francisco, CA
  • Expired: over a month ago. Applications are no longer accepted.

Job Description: Technical Analyst - BA SharePoint Support - 6 months+ - US CITIZENS ONLY

Location: Onsite, San Francisco


Be part of a fast-growing team supporting Microsoft’s flagship technology: SharePoint. We are looking for someone to help support end users, the existing application development team, and improve the effectiveness of the overall team.


  • Work closely with end users to provide high touch support for web based applications
  • Work with users to define and understand their application needs / requirements
  • Train users on the usage of the new technology
  • Work closely with the application and broader IT team to resolve user issues
  • Understand complex regulatory and organizational policies and processes
  • Technical documentation of the release process and overall application management
  • Functional documentation including requirements, process diagrams, mockups, and diagrams
  • Offer suggestions to users for improving process with technical components
  • Basic windows administration
  • Application administration

Key Skills

  • Very strong verbal communication skills
  • Experience working in IT or support related industry
  • Experience supporting executives or high level staff
  • Strong written and verbal communication skills
  • Strong skills with Microsoft Office
  • Associate degree or greater

· Web based technologies, such as HTML, CSS, JavaScript, and SharePoint

  • Familiarity with Microsoft administrative tools: Remote Desktop Connection Manager, Group Policy management, ActiveDirectory, PowerShell, SharePoint Designer, Sharegate, ULSViewer,
  • Familiarity with IT and Software Tools: Visio, Jira, GIT, Visual Studio Team Foundation Server

Bates IT Professional Services

Open, honest, supportive environment. Working in a team. Highly technology focused.


San Francisco, CA
San Francisco, CA