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Sr. WMS Manager

Bass Pro Shops Springfield, MO

  • Posted: April 23, 2021
  • Full-Time

POSITION SUMMARY (Objective/Purpose of Position):

The Sr WMS Manager is responsible for overseeing the Warehouse Management System (WMS) and Business System Health. This role requires experience with implementations and upgrades. This position provides WMS technical and operational support to Supply Chain DC users including but not limited to daily DC operations, regular configuration maintenance, accurate troubleshooting and resolving of issues as well as participation and/or leading in software implementation, upgrades, and enhancement activities. The position requires the ability to work both independently and part of a larger team in both support and project lead responsibilities. Travel is required on an as needed project basis. During high peak travel projects, up to 50% travel time is required.

Position Requirements:

  • Maintains all WMS related configuration across all Supply Chain Distribution Centers
  • Complete WMS related configuration to support new functionality, DC Openings, DC Conversions, and all Supply Chain Initiatives according to project timelines
  • Supervision of other analysts/superusers
  • Respond to requests for configuration changes and general support
  • Travel to various DC sights to support WMS software conversions, upgrades and new implementation
  • Troubleshoot issues with configuration, software functionality and user/software interactions. Correct or report on issues based on research outcome
  • Review priority incidents for solution management
  • Performs and manages User Acceptance Testing for new functionality and Conference Room Pilots (CRP's)
  • Actively seek to improve configuration and testing methodology
  • Present new or improved functionality to aid in operation process or Supply Chain initiatives
  • Interact with multiple resource groups including DC operations, SDS, Finance, Inventory Management, Customer Service and Transportation in support of day to day activities as well as Supply Chain initiatives
  • Execute configuration changes to support Supply Chain initiatives according to determined timelines
  • Demonstrate ability to apply operational and technical knowledge to daily work and problem solving
  • Demonstrate working knowledge of configuration and translation to operation functionality in all WMS and DC functional areas
  • Deliver project work accurately and according to project timelines


Minimum Degree Required: Bachelor's degree from a 4 year college or university preferred

Experience: 5+ years WMS operational or technical support experience

Working knowledge of Microsoft Office Excel and Access products

Strong communication skills

Minimum 3-5 years distribution experience

Strong knowledge of DC processes, including WCS software's and functionality

Manhattan experience highly desired

Familiarity with AS400 Query Tool

Working knowledge of SQL

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information or any other basis protected by applicable federal, state or local law.

Bass Pro Shops

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Springfield, MO



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