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Customer Relations Coordinator

Bass Pro Shops-White River Marine Group Springfield, MO
  • Expired: 8 days ago. Applications are no longer accepted.

POSITION SUMMARY:

· Responds to phone, email, and live chat requests for Tracker Marine Group (TMG) product information and technical support from retail customers

· Coordinates retail customer service requests with TMG dealer personnel

· Assists TMG Warranty, Parts, and Advocacy personnel as required

· Assist with social media support/respond to social media inquiries

· Inquiry tracking/resolution of promotional incentives campaigns

· Other duties as assigned

BASIC SKILLS REQUIRED:

· Strong computer system aptitude

· Proficient in the use of MS Outlook

· Excellent verbal and written communication skills

· Proficient at Internet navigation

· Good organization skills and able to handle multiple tasks

· Excellent Customer Service Skills

· Ability to analyze, recommend, and take action

Bass Pro Shops-White River Marine Group

Spanning destination retail, boat manufacturing and award-winning resorts, Bass Pro Shops is an innovative pioneer in connecting everyone to the great outdoors. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today Bass Pro Shops is a leading destination retailer offering outdoor gear and apparel in an immersive setting with more than 100 retail and marine centers that host 120 million people annually. White River Marine Group, part of the Bass Pro family, is the largest manufacturer of boats in the world by volume offering an unsurpassed collection of industry-leading boat brands including TRACKER®, SUN TRACKER®, NITRO®, TAHOE®, REGENCY®, MAKO®, RANGER®, TRITON®, STRATOS® and ASCEND®. The company also operates Big Cedar Lodge – America’s Premier Wilderness Resort, along with other restaurants, nature-based attractions and resort destinations. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is committed to inspiring everyone to enjoy, love and conserve the great outdoors. The company is known as a national leader in protecting habitat and connecting families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”

Address

2500 East Kearney St, Springfield, MO 65898
Springfield, MO
USA