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Assistant Manager

Basecamp Fitness
Burlingame, CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Summary:

As a Basecamp Fitness Assistant Studio Manager, you will help to lead a dynamic team that positively affects the lives of our members on a daily basis! You will help to manage the daily operations of a fast- paced fitness studio, hire, train and develop the staff in your studio, build relationships with Basecamp members and address their concerns ensuring positive outcomes.

 

Benefits & Perks

  • We offer Medical, Dental and Vision plans among others

  • 2 weeks PTO over the course of your first year of employment

  • Bonus opportunities

  • Workout for Free!

  • Fitness casual dress-code

  • Passionate, collaborative work environment

  • Retail discount

 

Responsibilities:

  • Assisting the Studio Manager in organizing, planning and implementing membership strategy

  • Leading daily shift operations including shift huddles, on the spot coaching for ambassadors, and

    hitting shift targets for leads, trials and new memberships

  • Managing client and staff concerns throughout the course of a shift

  • Ensuring proper execution and consistency of all front desk systems and operating procedures.

    This includes member greeting, check-In, bike set-up, telephone inquiries (general and sales

    related), guest registration, cash handling, delinquent account procedures, customer care calls

  • Responsible for maintaining a safe, clean and well stocked facility at all times. Following through

    on daily studio cleaning checklists and maintenance efforts. Ordering all product for the studio.

  • Promoting retail products and educating members on the benefits of products available in

    studio

  • Responsible for meeting studio EFT revenue targets by building new membership dues. This is

    accomplished through a combination of personal selling, ambassador coaching, lead generation, CRM management, booking appointments, confirmation calls and guest follow up calls, texts and direct messages.

  • Completing Daily Shift Reports and maintaining accurate up to date notes in the studio’s CRM system

 

Required Skills:

  • Displays enthusiasm, energy and a passion for health and fitness. Must possess basic fitness acumen

  • Naturally connects and builds rapport with a range of people and personalities

  • Enjoys and thrives in sales-focused roles; performance driven

  • Team player with the ability to work collaboratively

  • Ability to lead - set direction, inspire action, delegate tasks, train, develop and hold people

    accountable

  • Forward thinking and creative

  • Able to execute on a game plan

  • Self-starter

  • Manages time well in a fast-paced work environment

  • Detail Oriented

  • Open to coaching and feedback

  • Excellent verbal and written communication skills

  • Must be able to adapt and learn computer systems (POS, CRM, etc.) in a timely manner to be

    successful in this position

 

Required Qualifications:

  • Minimum Education & Knowledge

    • High School diploma or general education degree(GED)

  • Minimum Work Experience

    • Customer Service or Retail experience required

    • Sales experience highly preferred

    • Previous management experience preferred

  • Physical Demands and Environmental Conditions
    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    • While performing the duties of this job, employee is regularly required to use their hands, reach with hands and arms, talk and hear. The employee is regularly required to stand and walk.

    • Flexible to work during day, evening and/or weekend hours based on studio needs

    • The employee must occasionally lift and/or move up to 25 pounds.

Basecamp Fitness

Why Work Here?
Join a dynamic team that positively affects the lives of our members. Opportunities for growth as we are expanding nationally and globally!

Address

251 California Drive

Burlingame, CA
USA

Industry

Retail

View all jobs at Basecamp Fitness