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Dispatcher / Customer Service Rep

Barrs Transportation Inc Jacksonville, FL
  • Posted: over a month ago
  • $15 to $17 Hourly
  • Full-Time
  • Benefits: Medical

Job Summary

Our company is looking for a reliable Dispatcher and Reservationist. The Dispatcher will be responsible for using the latest in routing software to establish daily routes. The successful candidate for this position needs to be able to adjust to last minute changes and work with drivers to schedule emergency pick-ups for new or established clients when necessary.

Responsibilities and Duties

Develop driver routes and maintain contact with drivers throughout the day

Collaborate with management to modify daily routes to accommodate the needs of customers

Act as a communication liaison between drivers and office staff

Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes

Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for on time pick ups

Receive incoming calls and take reservations from clients

Monitor email for incoming reservations

Double checking reservations entered by others

Qualifications and Skills

Associates Degree preferred or Equal Dispatching experience

Proficiency in Microsoft applications to include word and Excel

Must be able to work some weekends and holidays

Have strong knowledge of the roadways throughout the immediate area

Ability to work in a team environment in high pressure situations

Strong written and oral communication skills are essential

Job Type: Full-time

Barrs Transportation Inc

Why Work Here?

Family-Like Atmosphere

Full Service Chauffeured Transportation Company based in Jacksonville, FL

Address

11330 ST JOHNS INDUSTRIAL PARKWAY N, SUITE 4, JACKSONVILLE, FL 32246
Jacksonville, FL
USA

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