Monday - Friday 8:00 AM - 5:00 PM
3 month engagement
Good experience in Desk side support and working at client site and have hands on experience on PC deployments, shipments to work from home users, imaging. Must be able to follow checklist and update spreadsheets, etc.
Technician will be given admin credentials and access to the shipping tool to generate shipping labels.
Must have extensive background experience with deskside services, building PCs/Laptops with customer provided image and SW, and excellent knowledge re issues such as Bios, joining to domain, MS office programs, etc.
Techs will be tasked with the following type of activities:
Onsite services for users, deskside
Building of new PCs (Imaging and SW load)
Shipping equipment/generating shipping labels and dropping to mail room
Shipping boxes for return of old equipment
Tracking equipment, including peripherals
Tracking shipping of equipment and peripherals