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Customer Service Representative

Barrington Staffing Services Northridge, CA
  • Posted: 6 days ago
  • $14 to $15 Hourly
  • Full-Time
  • Benefits: Medical, Life Insurance, 401k, Dental

Seeking an energetic customer service candidate to get started right away in our busy office:

Our Customer Service Representative acts as a liaison, providing product/services information and resolving concerns that our customers might face with accuracy and efficiency. We hope to hire a genuinely excited customer support professional who is patient, empathetic, and communicative. The right person is also a natural problem-solver and is confident at troubleshooting.

Our goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

Responsibilities and Core Skill Requirements

  • We are looking for a customer-oriented service representative.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Managing incoming calls and customer service inquiries.
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete product/inventory and pricing information by using the right methods/tools.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • 1+ years experience working in a business office
  • Experience working in a custom client database preferred.
  • MS Office
  • Type 40 wpm

Our position is temp to hire, offered through Barrington Staffing Services.

Barrington Staffing Services

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