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Director Catering & Conference Services

Barnsley Resort Adairsville, GA
  • Expired: over a month ago. Applications are no longer accepted.

Summary:

To direct and manage Event Managers in staging successful events while maintaining the highest possible standards of service.

Essential Duties/Tasks/Responsibilities:

  • Consistently offer professional, friendly and engaging service
  • Responsible for supervising Conference Services Office. Effectively maintain CS staff schedules
  • Responsible for establishing and maintaining rapport with clients, prior to, during and post-conference, exceeding their expectations and encouraging repeat business.
  • Conduct site inspections as required
  • Must work closely with the Regional Director of Sales to prepare monthly forecasts, annual budgets and plans and actions to ensure successful delivery to all customers
  • Assist in control of function space maximization
  • Responsible for developing the annual business and marketing plan for the department in conjunction with the Regional Director of Sales and Director of Banquets
  • Ensure meeting and function rooms are always properly maintained along with Banquet team
  • Participate in the following meetings: Leadership Meeting, Food and Beverage, Forecasting, Budget and Pre-Conventions
  • Expedite function bookings; prepare resumes, banquet event orders, etc. Compilation and distribution of conference agendas and event orders
  • Ensure maximum employee satisfaction. Conduct annual performance reviews. Coordinate training/development plans for all department individuals
  • Handle protocol related activity and handle VIP visit scenarios
  • Conduct periodic departmental audits to ensure adherence to core standards
  • Coordinate to Barnsley Resort standards for pre-cons and post-con meetings
  • Ensure client follow up is timely and meets expectations
  • Responsible for monthly reports including month end recaps of results, future pace reports and plans and actions to achieve expected performance
  • Offer and implement innovative ideas, methods, and procedures to further streamline the department
  • Other duties as assigned

Knowledge/Skills/Abilities (KSA’s)

  • Menu and cost profit awareness preferred
  • Extensive knowledge of Food & Beverage / Catering products, proper preparation and presentation of Food & Beverage items for catering purposes
  • Ability to evaluate and assess team members' performance fairly
  • Ability to recruit, supervise, train and motivate multiple levels of managers
  • Knowledge of hotel and competitive market a plus
  • Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required
  • Computer literate in Microsoft Window applications and relevant computer applications required
  • Excellent communication skills, both written and verbal required
  • Strong interpersonal and problem-solving abilities
  • Highly responsible & reliable
  • Ability to focus attention on guest needs, remaining calm and courteous always

Education/Experience/Certifications:

  • University/College degree in a related discipline required
  • 5+ Years Previous leadership experience within a similar role required
  • Menu and cost profit awareness required
  • Extensive knowledge of Food & Beverage products, proper preparation and presentation of Food & Beverage items

Work Environment/Physical Demands:

Planning duties are typically performed in an indoor setting; however, most events hosted take place out of doors and in the elements. The planning office has multiple workstations with multiple phone lines. Incoming calls are frequent, work is fast paced, and the noise level is moderate to loud. Duties require:

  • Long periods of standing, walking, sitting, hearing, speaking
  • Must have normal vision (corrected) including near/distance and color, hearing and verbal communication.

Barnsley Resort

Why Work Here?

Come be yourself and live your passion!

Barnsley Resort is the ultimate retreat to unplug and find balance. With more than 3,000 acres in North Georgia, we appeal to the traveler who craves a connection to an outdoor lifestyle, nature, history, and pursuing their passions. Barnsley Resort is where history, outdoor adventure and Southern comfort come together as one. In the foothills of the Blue Ridge Mountains just 60 miles north of Atlanta and south of Chattanooga, this 3,000 acre resort-meets-village playground offers cottage accommodations, authentic Southern cuisine — (with hospitality to match) — and onsite activities for days, all complementing the iconic manor house ruins worthy of a swoon, and a history lesson or two. Originally home to an opulent 19th century estate, Barnsley Resort opened to overnight guests in 1999. Whether looking for a relaxing weekend getaway, hosting a corporate retreat or planning an elegant wedding set against the backdrop of the iconic Manor House Ruins, guests discover a retreat of privacy and perfection. Amenities include three regionally inspired restaurants, historic gardens and ruins, a boutique spa and an 18-hole, Jim Fazio-designed championship golf course. A myriad of outdoor activities include kayaking, canoeing or fishing on one of several peaceful ponds or exploring miles of trails while hiking, biking or horseback riding. For sporting enthusiasts, upland bird hunting and clay shooting are available at the newly enhanced Beretta Shooting Grounds by High Adventure Company for a complete outdoor experience. How to apply:Directly through Zip Recruiter or visit our website employment section at http://barnsleyresort.com/employment.aspx Barnsley Resort is a Drug Free Workplace. Drug testing is required for employment.

Address

597 Barnsley Gardens Rd. Adairsville, GA. 30103
Adairsville, GA
USA