Relationship Manager

Banc Card is different from other companies. We are one big family and our culture is the best part! Based in Nashville, TN, we are privately owned and operate like a small, mom & pop shop. However, we have grown to almost 150 people and just celebrated 25 years in business. We are looking for motivated, sales professionals to help us grow our partnerships and customers across the Southeast. We are now in 26 states and continuing to grow by adding new partners in the financial space. Our partners primarily include banks but we also work with credit unions, accounting firms, tech companies, associations and more.

If this sounds like a place you would like to learn more about, please apply now! But... sales experience is required. Each member of our team runs their territory like their own business. We need leaders that are skilled, self motivated and excellent at time management. Providing top tallent to our partners along with exceptional customer service is paramount at Banc Card.

This is the best place you will ever work, we have a healthy compensation plan and and performance bonuses. We offer full benefits and you get the opportunity to be out in you community. Building relationships is the name of the game!

JOB SUMMARY: The primary function of the Relationship Manager / Sales Rep / Market Leader is to grow, create, and increase revenue and number of merchants (businesses accepting payments via credit or debit cards) within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for Banc Card’s business.

Dress is Business professional!

JOB DUTIES AND RESPONSIBILITIES:
• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned. EDUCATION AND EXPERIENCE:
• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
• Two (2) years of sales experience preferred. KNOWLEDGE, SKILLS AND ABILITIES:
• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and/or related software.
JOB COMPETENCIES:
Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.