Workforce Operations Specialist
- Expired: December 04, 2022. Applications are no longer accepted.
This position assists and supports the Director of Budgets, Contracts and Operational Services. The position will act as a direct liaison concerning the facilities between Preston Street, RPC, and Harbor Campus.
Coordinate with the Director regarding departmental strategies and outcomes. Maintain WDCE furniture and equipment inventory.
Serve as a direct liaison between the College and 710 East Lombard Street Landlord.
Will be a mobile representative/liaison between the 2 different locations: RPC and Harbor Campus.
Coordinate training programs in Workforce to include preparing and setting up classes; enrollments for upcoming classes; and ordering instructional supplies for classes. Prepare mock faculty contracts for processing. Prepare, monitor, and submit faculty payroll.
Prepare and monitor client contracts and prepare invoices. Follow-up with clients regarding billing issues.
Coordination in submission of grades, requests for certificates of completion and compiling course evaluation summaries. Analyze evaluations and make recommendations concerning future programming.
Prepare reports as necessary for clients, grantors and BCCC.
Prepare written correspondence and regular reports on revenue, FTE, enrollment and program activity. Printing certificates for Workforce students who completed courses.
Develop and maintain relationships with staff from other divisions in support of WDCE and College-wide activities Deliver materials, start classes, finalize classes and attend meetings at off-campus locations as needed
Collect class documents and establish/maintain course/student files in accordance with established procedures. Resolve routine and emergency situations that involve staff, students and instructors.
Interact with the Registrar and Student Accounting offices to ensure that contract training registrations are accurate and completed in a timely manner. Serve as a front line contact for instructors, students, and clients.
Answer multi-line phone, screen and direct inquiries, and provide information to inquiries related to business and continuing education programs. Select and hire faculty from a pre-approved pool of instructors.
Set up classrooms for instruction.
Schedule classrooms for training located on and off campus.
Coordinate the administration of noncredit courses, which includes preparing and entering master schedules and preparing and reviewing materials for FTE reports to the Maryland Higher Education Commission.
Coordinate production of duplication of training materials for Contract Training. Schedule classrooms for training located on and off campus
Other duties as assigned
Bachelor's degree in business administration or education.
3-5 yrs exp in implementing and conducting training programs
Baltimore City Community College
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