Skip to Main Content

Outbound Customer Care Representative

Balance of Nature
Hurricane, UT
  • Posted: 22 days ago
  • $15 Hourly
  • Full-Time
Job Description
The Outbound Customer Care Representative is responsible for contacting customers with account holds, resolving concerns, and providing additional information on Balance of Nature products. This position removes account holds by encouraging customers to take appropriate amounts of Balance of Nature products to stay healthy and eliminate product surplus.

What You Will Bring:

  • Understands the sales process thoroughly and can apply it to overcome customer concerns

  • Ability to be flexible and adapt to the customer’s needs and wants

  • Reliable and able to follow through with tasks and responsibilities

  • Constantly learning new things and striving to improve

  • Clear and effective communicator with excellent listening skills

  • Able to meet daily and weekly quotas/targets

  • Ability to learn and come to know the product very well to provide customers with information and support

  • Able to overcome objections and obstacles

What You Will Do:

  • Call customers and provide additional information on Balance of Nature

  • Meet minimum daily and weekly call quotas

  • Prevent and remove account holds through applying the sales process

  • Create effective strategies for calling customers

  • Continually refine and improve the sales process to meet customer needs

  • Use reactivation process and find new ways to reactivate canceled customers

  • Handle customer accounts and information appropriately and in a timely manner

Why You’ll Love Working Here:

  • Minimum Essential Coverage plan

  • Health Savings Account

  • Dental & Vision insurance

  • Health Share Program

  • 401k with a 6% employer match

  • Healthy lunches provided daily at no cost to you

  • Complimentary smoothie bar every morning

  • Complimentary monthly set of Balance of Nature products

  • Personal trainer at Iron Titans Fitness located in St. George, Utah

  • Team member referral bonuses

Pay: $15.00 per hour + commission

Schedule: Monday - Friday, 8:00 a.m. - 5:00 p.m.

Job Type: Full-time

*This position will require onboarding training at 1568 S. River Road #200 St. George, Utah 84790. After completion of training, this position's long-term location will be at 328 Old Highway 91 Hurricane, Utah 84737.

Thank you very much for your interest in working for Balance of Nature. We appreciate your time and review every resume that is submitted to our HR department. You will receive an email within 24 hours that confirms your application has been accepted by our applicant tracking system.

Balance of Nature is an Equal Employment Opportunity employer.

Balance of Nature


Hurricane, UT
84737 USA



View all jobs at Balance of Nature

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.