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Strategic Account Manager

Backpack Talent
Raleigh, NC
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Who We Are:

Bandwidth lives for innovation! Our technology powers brands like Google, Microsoft, GoDaddy, Arlo, Netgear, Zoom, Rover and more of the most exciting leaders in technology. Our intelligent voice, messaging, 9-1-1 access, and phone number services all backed by Bandwidths own nationwide, all-IP voice networkallow us to power the way people communicate, connect, and do business.

At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband

What We Are Looking For:

The Strategic Account Manager will help us achieve the defined long-term organizational strategic goals, build key customer relationships, identify new business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions. In this role, you will manage existing clients and ensure they stay satisfied and positive. You will uncover new opportunities within existing strategic accounts and make presentations on CPaaS solutions and services that meet or predict the customers future needs.

Are you excited about the position and its responsibilities, but not sure if youre 100% qualified? Do feel as you can work to help us crush the mission? If you answered yes to both of these questions, we encourage you to apply! You wont want to miss the opportunity to be a part of the BAND.

What Youll Do:

  • Serve as the primary account owner for assigned strategic accounts
  • Develop a deep understanding of each customers business and the market they serve
  • Build and maintain strong relationships with multiple contacts at each account, use matrix selling to connect decision makers and c-level executives to relative roles within Bandwidth
  • Identify new opportunities to up-sell additional Bandwidth products to companies leveraging our services
  • Mitigate risk and maintain up to date contracts
  • Present strategic opportunities to leadership on an ongoing basis with an emphasis on quarterly and annual planning
  • Provide precise forecasting, value and close dates, with knowing all of any associated risk
  • Work cross-functionally with internal groups, leveraging resources for assigned accounts
  • Drive revenue generation and development of strategic partnerships
  • Achieve assigned quota for new revenue growth within assigned accounts

What You Need:

  • 10+ years of sales and business development experience
  • 7+ years of experience managing business development activities with large enterprise customers
  • 5+ years of experience managing existing accounts
  • Bachelors degree in business, marketing, or a related field

Bonus Points:

  • Significant experience in SaaS and/or CPaaS sales is strongly preferred

The Whole Person Promise: 

We make a Whole Person promise to our team. You can have both meaningful work PLUS a full life at Bandwidth. We focus on accomplishing our mission as whole people. That means we take care of our peoplein body, mind, and spirit. 

  • Health: We pay 100% for benefits coverage including Medical, Dental, Vision, Prescription, Life, and Disability. Corporate chaplains, EAP and 401K match.
  • Fitness: 90-minute fitness lunch with a paid gym membership with shuttle service available for workouts. On-site cardio gym, locker room/showers, classes, and sponsored sports and leagues. Nutritionist and personal trainer on-site.
  • Volunteer: We have a program dedicated to providing volunteer opportunities to employees, Bandwidthcares.

Backpack Talent


Raleigh, NC
27606 USA



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