Sales Representative

Qualifications:

This is a full-time position Monday to Friday from 8am to 5pm.

• • Present and sell company products and services to new and existing customers
  • Prospect and contact potential customers
  • Reach agreed upon sales targets by the deadline
  • Resolve customer inquiries and complaints
  • Set follow-up appointments to keep customers aware of latest developments
  • Create sales material to present to customers
  • Answer incoming phone calls to handle sales and customer service issues.
  • Assist showroom walk-in clients
  • Process orders for client’s cushion cover replacements
  • Process web and phone orders for furniture sales
  • Receive and process customer purchase orders and associated documents
  • Create and follow factory purchase orders
  • Create commercial invoices and shipping documents
  • Keep and maintain master file of order processing procedures
  • Communicate with overseas offices and personnel
  • Update pricing in QuickBooks, price sheets and website
  • Continuously update customers with order status
  • Schedule containers to be delivered and unloaded
  • Schedule orders to be shipped nationwide
  • Previous experience in sales, customer service, or other related fields
  • Familiarity with CRM platforms
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Deadline and detail-oriented
  • Impeccable attention to detail and Microsoft Excel proficiency.