Sales Force System Administrator

Sales Force System Administrator

Location: Central NJ

Salary/Wage: Competitive Salary and Benefit Package

Status: Full Time, Employee

Relevant Work Experience: 5+ years Sales Force Administration Experience. Proven ability to utilize Salesforce.com as a sales analysis tool

Education Level: Bachelors’ Degree or higher with General concepts Customer Relationship Management (CRM). Salesforce.com Administrator Certificate and Pardot Interfacing experience a plus.

Job Description:

A professional engineering/construction company in Middlesex County is seeking a detail-oriented individual with a minimum of 5 years’ hands on experience with Sales Force systems administration to oversee system support and roll-out of newly implemented Salesforce System software and provide daily support for both employee communities and Salesforce service cloud. Ensuring that maximized efficiency and capitalizing on full features and benefits of the system based on the various user group needs.

Responsibilities:

Create and manage changes to Salesforce system

Proactively seek out and identify needed system changes

Proactively gather feedback from users

Manage System changes without interruption to the user

Communicate & guide users on system changes

Modify system as needed to increase benefits and usability

Manage all processes that impact/relate to Salesforce.com

Manage new releases of SFDC and efficiently out new features

Provide support functions as needed

Provide sales and financial data to company executives

Maintain Security and Integrity

Map Salesforce.com hierarchy and territories in response to personnel changes

Grant/remove and maintain user licenses, security levels & sharing rules

Monitor application storage usage and archive as needed

User Assistance, training, adoption and satisfaction

Create & administer training to existing and new users as well as ongoing training

Expand use of Salesforce.com

Data quality, migration maintenance

Assist in migration from older systems/process into Salesforce.com

Monitor neglected leads, opportunities. Accounts and contacts as appropriate

Monitor and manage exception logs for back end system integration with SFDC

Monitor and improve data integrity

Create and maintain dashboards

Create and maintain reports including folder maintenance

Develop complex, macro driven reports to summarize system information for senior management

Build and manage report folders for reps to improve sales efficiency

Equal opportunity employer.