Skip to Main Content
Services Manager
BCforward IT South San Francisco, CA

Services Manager

BCforward IT
South San Francisco, CA
Expired: over a month ago Applications are no longer accepted.
  • $18 to $60 Hourly
  • Contractor
Job Description

BCforward is currently seeking highly motivated Speaking Bureau Services Manager in South San Francisco, CA 94080

Position Title: Speaking Bureau Services Manager
Position Address: South San Francisco, CA 94080
Shift Timing: Business hours
Anticipated start date: Immediately
Duration: 8 month contract and possibility to be extended the contract.

Job Responsibilities: 
The purpose of the Speaker Bureau Services Bureau Manager role is to provide operational, logistical, and analytical support for speaker bureau operations across Commercial, assist with the development and implementation of standard operating procedures, manage logistics vendor, and provide support for the successful execution and tracking of Client -organized promotional medical education programs. The Bureau Manager will provide business level guidance to support efficient operations of speaker bureau operations and adherence to compliance requirements. He/she will recommend best practices, implement standard processes, tools, and templates to help manage these programs more efficiently, effectively, and consistently across the Commercial group.

Key Job Responsibilities:
Ensure program deliverables are meeting timelines and budgets, and are executed with minimal disruption; accountable for overseeing the day-to-day execution, tactical plans, and overall program planning.
Provide analytics and insights on effectiveness of Speaker Bureau activities to the brand marketing teams. Serves as an advisor for brand teams to enhance content and effectiveness of programs. Acts as subject matter expert for brand teams to implement programs and educate targeted physician population.
Collaborate and communicate with internal partners, stakeholders, and external vendors to ensure the most cost-efficient and effective resources are deployed throughout the function and to avoid redundancies in work efforts.
Develop and implement training for internal teams on speaker program processes, systems, templates and/or tools. Help to standardize logistical and administrative processes related to Speaker Bureau operations.
Identify and share opportunities for continuous process improvement including summarizing and sharing participant feedback as directed. Develop and implement best practices, processes, templates and/or tools.

Experience Operations Responsibilities:
Compliance - Promote and participate in an open dialogue on compliance topics and reinforce importance of adhering to compliance policies and guidance; hold self and others accountable for compliant behavior.

Simplicity - Seek to improve the way things get done by making efficient and resource-conscious decisions. Work to make processes simpler and more effective.

Customer Centricity - Work with the end-user in mind (i.e. patient, key stakeholder, or other party). Ensure that work is in support of creating value for the end-user.

Technical & Business Expertise
Teamwork & Collaboration
Achieving Results
Decision Making
Inspiring & Influencing
Managing Change

Bachelor’s degree, 5-7 years of relevant experience preferred
Required Skills & Experiences
Operational experience leading and managing speaker bureaus and programs
Strong compliance experience and ability to apply guidelines to operations
Vendor management - communicate, escalate, motivate across internal and external partners
Demonstrated ability to manage and influence key stakeholders at the managerial level or higher
Demonstrated ability to review content and material with critical attention to detail
Ability to communicate complex information to different stakeholders

Company Description
About BCforward:
BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centres across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
Why Work Here?
Strong leadership, lots of custodial activity, including, corporate action events, room for growth, limitless potential. Come join the wave!

About BCforward BCforward is a Global IT and workforce consulting company, leading businesses at moments of transformation, acceleration, and scale. We are leading a new era of global business and workplace culture forward by providing world-class consulting and staffing solutions to customers across the globe. At BCforward, we champion the power of human potential to help companies transform, accelerate, and scale.


BCforward IT

South San Francisco, CA
94080 USA




Get fresh Services Manager jobs daily straight to your inbox!

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.