Role : Receptionist
Location : Santa Rosa, CA
Expected Duration : 3 months with potential extension
Greet and direct visitors in office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. - Retrieves messages from voice mail and forwards to appropriate personnel. - Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department; takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. - Answers questions about organization and provides callers with address, directions, and other information; welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. - Monitors visitor access and issues passes when required, updates appointment calendars, prepares travel vouchers, takes payments for services and products. - Receives, sorts, and routes mail, and maintains and routes publications; maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes;
Skills: Knowledge of Microsoft Office applications. - Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to read and interpret a variety of instructions furnished in written, oral, diagram, or schedule form. - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; ; Recognizes accomplishments of other team members. - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. 1 year related experience preferred but not required
High School diploma or equivalent
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.