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Medical Assistant

BCforward Bolingbrook ,IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Job Description:

The Collection Network Coordinator performs administrative duties to support the daily operations for clinic and third-party locations working with client to provide drug, medical services and fingerprint collections for client applicants. The coordinator has responsibility for managing the vendor relationship, setting up new locations, maintaining accurate data of available services, and monitoring of service quality at each clinic or site location. The position requires continuous phone contact with site locations to evaluate service offerings.

 

Responsibilities and Duties

  • Responsible for the setup and ongoing maintenance of clinic profile information and services within the system database
  • Communicates with clinic locations regarding updates, inquiries for new service offerings and negotiates with sites to work with Client
  • Responds to clinic locations regarding general questions and system access request via the incoming call queue
  • Assists with client escalations regarding donor experiences at clinic locations
  • Triage service request tickets by assigning to the appropriate team member and/or working to resolution
  • Assists with fingerprint escalations and troubleshooting steps to support client needs
  • Recruits and sets up new fingerprint locations, manage site schedules and appointment reschedules
  • Supports the survey process to monitor applicant experience at site locations
  • Monitors turnaround times and service quality through reporting
  • Oversees special projects as assigned

 

Desired Skills:              

  • Ability to work in a fast pace environment with quick deadlines
  • Capable of working in an office or remote setting (home based) with internet and phone access
  • Ability to work overtime as needed

 

Required Years of Experience:

  • 1-2 years’ experience coordinating vendor or partner relationships or multiple projects preferred

 

Education:  

  • High School Diploma or GED Equivalency and 1-2 years’ of college or technical trade school
Company Description
About BCforward
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

www.bcforward.com

BCforward

Why Work Here?

What makes BCforward different is our people and how we do business. We pride ourselves on locating and hiring the best resources in CA.

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. www.bcforward.com

Address

Bolingbrook
Bolingbrook, IL
60440 USA

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