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Field Technical Support

BCforward Reno, NV

  • Expired: 29 days ago. Applications are no longer accepted.
Job Description

BCforward is currently seeking highly motivated Field Technical Support for an opportunity in Reno, NV 89502

 

Summary:

·         Job Title:   Field Technical Support

·         Location:   Reno, NV 89502

·         Duration:   24+ Months Contract (with possible extension depending on client need and performance)

 

Job Description:

Demonstrated core competencies of success in this position are:

·         Strong mechanical aptitude, working with tools and various alignment apparatus.

·         Alignment with customer’s business needs while maintaining HP’s contractual commitments.

·         Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches.

·         Able to balance and prioritize multiple activities and issues.

·         Successful cause and effect understanding of financial perspectives on the business.

·         Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.

·         Attention to detail and commitment to administrative responsibilities.

·         Exercise solid business based decision making skills, taking appropriate risk to insure that both HP’s and the customer’s business need are met.

·         Independent thinking while adhering to standard technological/mechanical and business procedures.

·         Industry / company knowledge that provides solid technology solutions and options to the customer.

·         Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.

·         Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards.

 

Requirements:

·         Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.

·         Availability to work both scheduled and unscheduled overtime.

·         Participate in assigned work during non-traditional workdays, holidays and shift work.

·         Onsite customer facing experience.

·         Technical/mechanical hardware repair experience.

·         Demonstrated technical/mechanical aptitude for learning new technology.

·         High School diploma or equivalent, plus additional hardware technology training. College preferred.

 

·         *Dress: Business Professional: Black slacks and blue collared shirt.

 

·         *Cell phone reimbursement and laptop/tablet will be provided.

 

About BCforward:

BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

www.BCforward.com

Company Description
About BCforward:
BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs inta full-service personnel solution’s organization. Headquartered in Indianapolis, Indiana, BCforward also seperates numerous delivery centers across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward tdeliver uniquely configured IT staffing and project solutions for over the years of catering tour customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.
www.BCforward.com

BCforward

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Reno, NV
89502 USA
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