Position: Client Service Representative
Expected Duration: 3+ months possibility of extension
Location: Northbrook, IL 60062
Shift: M-F 8am to 5pm
- Answer incoming calls in a professional manner while meeting performance standards, which include average availability, talk time and call volume.
- Our clients have questions! Be a resource to clients by extending superior service while providing them with information on their insurance coverage and assisting with additional inquiries.
- Initiate claims and offer subsequent status information.
- Flex your writing skills by drafting written responses to customer inquiries.
- Ability to prioritize work flow and handle multiple claims simultaneously.
- Strong interpersonal skills and the ability to relate to clients.
- Strong attention to detail and organization skills.