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Customer Service Representative-Spanish

BCforward Seattle, WA
  • Expired: over a month ago. Applications are no longer accepted.

Job Title: Content Review Agent - Bilingual Spanish

Location: SEATTLE WA 98101

Duration Estimated 12 months Contract

JOB DESCRIPTION:

Review user generated content in a single review tool and classify content according to policy. The work requires junior resources to perform basic workflow activities related to content review work (review content, create tasks, follow-up on open tickets, etc). Agents will be exposed to potentially disturbing content (Abuse, violence, gore, sexual) so candidates will need a level of resilience and maturity. The work is back-office, but they will be located on client premises and requires a distinct level of professionalism.

Basic Job Functions

● Review posts/content and classify according to policy

● Provide insights and trends on content reviewed

● Provide feedback and suggestions on review process and workflows

● Provide suggestions for product innovation

● General data entry related tasks

BCforward

Why Work Here?

BCforward is a global IT consulting and workforce fulfillment firm that provides services and resourcing for leading businesses and governme

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. www.bcforward.com

Address

Seattle, WA
98101 USA

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