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Customer Service Representative/ Inbound Call/ Customer care/ CSR

Pennington, NJ
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position: Customer Service Representative

Location: Pennington, NJ 08534

Contract: Long Term

Estimated Start Date: 3/1/2023

The representative role is inclusive to an inbound phone team environment assisting external Merrill Lynch clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry. The Call Center assists with 401(k), Stock Options and Health Benefit Solutions.
Call center experience; Financial Acumen; High service aptitude; Service to Sales acumen; Strong communication skills (verbal and written); Innovative thinking; Detail-oriented; Strong problem solving and decision making skills; Flexible; Team-oriented; Client focused; Positive attitude.
Call center experience desired

Training is 5 weeks Monday - Friday 6am-9pm local time. They'll do shift bids based on performance associate successfully completes training, shifts will be provided at time of offer for candidates to commit to.



1400 Merrill Lynch

Pennington, NJ



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