Skip to Main Content

Customer Service Representative (Level III)

BCforward
Chandler, AZ
  • Posted: over a month ago
  • Contractor
Job Description

***ALL CANDIDATES MUST BE LOCAL TO Chandler, AZ****

** THIS ROLE IS DISIGNATED TOWARDS 401 (K) PLANS

***WILL WORK REMOTE, BUT MUST BE ABLE TO WORK ONSITE ONCE EVERYONE RETURNS***

***NEEDS TO BE FULLY VACCINATED!!***

 

The representative role is inclusive to an inbound phone team environment assisting external Merrill Lynch clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries. This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry. The Call Center assists with 401(k), Stock Options and Health Benefit Solutions.
Call center experience; Financial Acumen; High service aptitude; Service to Sales acumen; Strong communication skills (verbal and written); Innovative thinking; Detail-oriented; Strong problem solving and decision making skills; Flexible; Team-oriented; Client focused; Positive attitude.
Call center experience desired

Training is 5 weeks Monday - Friday 6am-9pm local time. They'll do shift bids based on performance associate successfully completes training, shifts will be provided. Schedules can be ANYWHERE between 7am - 10pm with OT Monday-Sunday. It is critical that all potential associates understand that the shifts can be anywhere between these hours.
 

Company Description
About BCforward:
BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centres across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

BCforward

Why Work Here?
Strong leadership, lots of room for growth, limitless potential. Come join the wave!

About BCforward: BCforward began as an IT business solution and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. Headquartered in Indianapolis, Indiana, BCforward also operates numerous delivery centres across North America and India. We are currently the largest consulting firm and largest MBE certified firm in Indiana. Our uninterrupted growth has allowed BCforward to deliver uniquely configured IT staffing and project solutions for over years of catering to our customers’ specific needs. BCforward currently maintains a team of over 5000 global resources. With our additional brand, Stafforward, together we have the capabilities to deliver services for a variety of industries in both public and private sectors which allows us to address your most challenging needs.

Address

Chandler, AZ
85224 USA

Industry

Business

Website

View all jobs at BCforward

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.