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Customer Care

BCforward Indianapolis, IN
  • Expired: 3 days ago. Applications are no longer accepted.

Position Title: Customer Care Specialist

Location: Indianapolis, IN 46256

Expected Duration: 12 Months Contract

Training Schedule: 8:30 Am - 5 Pm

2nd Shift: 11:30 Am - 8 Pm

Job Description: -

  • Strong critical thinking skills required.
  • Schedule flexibility required. May be assigned a schedule that includes evenings.
  • Proven ability to make quick and effective independent decisions.
  • Strong organization and planning skills.
  • Ability to handle multiple functions at one time.
  • Efficient and effective oral and written communication skills.
  • Intermediate computer skills including the ability to do some advanced functions within various software packages.
  • Ability to develop expert product knowledge for areas of responsibility.


  • Associate degree with at least 1-year previous customer service experience
  • Bachelor’s degree with previous customer service experience preferred.


Why Work Here?

BCforward is a global IT consulting and workforce fulfillment firm that provides services and resourcing for leading businesses and governme

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.


Indianapolis, IN 46256
Indianapolis, IN
46256 USA