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Commercial Loan Processor

BCforward Cleveland ,OH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Job Title: Commercial Loan Processor

Location: 4910 Tiedeman Road, Brooklyn, OH 44144

Duration: 6 Months Contract

Shift Timings: Mon – Fri 08:30 AM – 04:30 PM

Pay Rate: $25.17/HR on W2

 

Summary:

  • Provides sales support, problem resolution and loan documentation, loan closing services and deposit services for Senior Franchise Sales Rep to enhance and expand existing client relationships in the franchise industry. 
  • Helps manage the client relationship along with the Senior Franchise Rep. 
  • Committed to overall excellence in servicing and mitigating risk in all aspects of the client relationship, including loan and deposit accounts for franchise relationships.
  • The role of the Franchise Sales Officer is to primarily support the Senior Franchise Sales Rep by proactively reaching out to borrower for loan transactions and assisting with client deposit account opening and need identification/coordination, product delivery and sales planning to help the borrower’s needs as well as the Senior Franchise Sale Rep

 

Pipeline & Opportunity Management:

  • Helps maintain relationships along with Senior Franchise Sales Rep for centers of influence (COIs) for franchises
  • Maintains an in-depth knowledge of SBA products and basic knowledge of broader business banking products and services.
  • Helps Senior franchise rep manage Sale force pipeline for franchise loans
  • Discusses the client with the Senior Franchise reps to better understand the borrower’s needs before going to Credit for decisions
  • Supports Senior Franchise reps with sales preparation, documentation including financials, if SBA product all required documents, SBA equity injections, loan closing, and construction draw and monitoring.
  • Takes full ownership of the loan closing process working directly with the borrower, external and internal partners.
  • Takes full ownership to ensure unresolved documentation exceptions from loan closing are tracked on the exception report and clears documentation exceptions, working together with the Senior Franchise reps and the borrower.
  • Fulfillment Is primary contact with borrower’s in loan closing process to gather all required documents pertaining to the loan closing, proactively drives the loan closing process
  • Serves as primary contact in Senior Franchise Reps absence to provide a high level of customer service and value.
  • Directly involved with borrower’s new loan requests; collects appropriate financial information from borrower, discusses product features and coordinates conditions/details of credit with credit underwriters and client to ensure timely loan process.
  • Works closely with multiple parties including outside counsel, Key’s Community Bank partners, support staff, SBA credit and closing groups, the Community Bank Real Estate Team, borrowers, borrower’s counsel, Key’s outside counsel, Title Company, escrow officers or other lenders to achieve a well-coordinated and timely loan closing.
  • Participates or conducts closing on behalf of the Senior Franchise reps as requested.
  • Ensures loan packages are complete to ensure that documents are executed properly prior to sending in for booking.
  • Funds loans once they are closed and completes advances throughout the draw process, if applicable to the loan.
  • Coordinates set-up of new and maintenance or closing of existing deposit accounts for franchise clients.  Works in tandem with Senior Franchise Rep, Credit partners and Deposit Services to ensure daily resolution to client’s overdrafts and insufficient funds
  • Responds to routine and complex client inquiries and resolves/refers to appropriate support partners.  Submits service requests for DDA or general service needs. 
  • Coordinates follow-up with internal partners and clients, as appropriate, to ensure prompt and accurate completion/resolution of service requests.
  • Coordinates other non-credit products by interfacing with product specialists to expedite the process, coordinate documentation and close on new product relationships.
  • Provides expertise and assistance to Senior Franchise reps on internal support systems and functions to ensure that procedures and programs are being utilized properly.
  • Proactively identifies process improvements to continuously deliver undeniable value to our clients
  • Adheres to and supports Key’s compliance culture
  • This role would be working very closing with Franchise Sales Officer, this role would be  the primary contact with borrower’s in loan closing process to gather all required documents pertaining to the loan closing, proactively driving the loan closing process.  
  • This role will also be working with outside counsel with Key and clients counsel teams as well.  Having knowledge of SBA Loans would be a plus as many of these loans will be SBA. 
  • The role will be working with setting up Deposit Accounts, so some knowledge of commercial deposit accounts is going to be helpful. 
  • Needs to have strong customer service skills as they are the primary contact.

 

Skill/Experience/Education:

  • Associate Degree or equivalent work experience Minimum 3-5 years related work experience.
  • Basic financial services knowledge General knowledge of Banking products, services and, basic Commercial Lending (ideally comprehensive) Basic (Ideally comprehensive) knowledge of all SBA products and services Demonstrated experience with personal computer applications Strong verbal and written communication skills Ability to establish and strengthen effective working relationships among team members and product and support partners Excellent time management skills, able to manage and track details for multiple clients and prioritize against daily responsibilities.
  • Excellent attention to details Ideal Candidate
  • Demonstrated knowledge of applicable technology including MS Windows/Office Products (excel, word and PowerPoint, Hogan, SalesForce.com
  • Basic Knowledge and understanding of the SBA Standard Operating Procedures (SOP) manual
Company Description
About BCforward
BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.

www.bcforward.com

BCforward

Why Work Here?

What makes BCforward different is our people and how we do business. We pride ourselves on locating and hiring the best resources in CA.

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average. www.bcforward.com

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Cleveland, OH
USA

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