Skip to Main Content
← Back to Jobs

Client Support Specialist

BCforward Jacksonville, FL
  • Expired: 24 days ago. Applications are no longer accepted.

Job Title: Client Support Specialist

Location: Southpoint - 6410 Southpoint Pkwy, STE 200, Jacksonville, FL, 32216-8022, USA

Expected Duration: 6 Months

Shift: Monday to Friday 9am - 6pm

Job Description:

  • These contractors are required to support billable work for PayOMatic and Rapid! cardholder Identity Verification.
  • Each POM IDV is billed at a rate of $3.00 per item.
  • Each Rapid! IDV is billed at a rate of $2.50 per item.
  • We process approximately 150 IDVs per day.
  • The revenue gained by performing this work in a timely manner will offset the cost.
  • Cardholder satisfaction will increase as a result of this support as we will meet and exceed SLAs once these contractors are in place.


Why Work Here?

BCforward is a global IT consulting and workforce fulfillment firm that provides services and resourcing for leading businesses and governme

About BCforward BCforward began as an IT business solutions and staffing firm. Founded in 1998, BCforward has grown with our customers’ needs into a full-service personnel solutions organization. BCforward’s headquarters are in Indianapolis, Indiana and also operates delivery centers in 17 locations in North America as well as Hyderabad, India and Puerto Rico. We are currently the largest consulting firm and largest MBE certified firm headquartered in Indiana. With 14+ years of uninterrupted growth, the addition of two brands (Stafforward and PMforward) and a team of more than 1400 resources our teams deliver services for multiple industries from both public and private sectors. BCforward’s team of dedicated staffing professionals has placed thousands of talented people over the past decade, with retention rates that are consistently higher than the industry average.


Jacksonville, FL
32216 USA