Job Title: Client Support Specialist
Location: Southpoint - 6410 Southpoint Pkwy, STE 200, Jacksonville, FL, 32216-8022, USA
Expected Duration: 6 Months
Shift: Monday to Friday 9am - 6pm
- These contractors are required to support billable work for PayOMatic and Rapid! cardholder Identity Verification.
- Each POM IDV is billed at a rate of $3.00 per item.
- Each Rapid! IDV is billed at a rate of $2.50 per item.
- We process approximately 150 IDVs per day.
- The revenue gained by performing this work in a timely manner will offset the cost.
- Cardholder satisfaction will increase as a result of this support as we will meet and exceed SLAs once these contractors are in place.