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Contract Administrator and Customer Care Specialist

BASF Corporation Amherst, NY
  • Expired: June 07, 2019. Applications are no longer accepted.

At BASF, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world's leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a challenging and rewarding work environment with a strong emphasis on process safety, as well as the safety of our employees and the communities we operate in, and are always working to form the best team-especially from within, through an emphasis on lifelong learning and development. And we are constantly striving to become an even better place to work. BASF has been recognized by Forbes Magazine as one of America's Best Employers in 2017.

Come join us on our journey to create solutions for a sustainable future! Contract Administrator and Customer Care Specialist (1901479) - Amherst, NY Where the Chemistry Happens This position confers with customers to negotiate terms and execute Purchase Orders/Sub-Contracts. It will also be responsible for entering, managing and fulfilling engineered to order purchases while upholding a high standard of customer service.Formula for Success Prior experience in Contract Administration/negotiation of Terms and Conditions within the Construction industry Proficient in the use of personal computer, including Microsoft Office Suite and ERP software Strong and assertive communication skills with the ability to communicate and interact effectively with all levels inside and outside the organization Must possess a high degree of organization Must be self-motivated and results-oriented and comfortable working in a fast-paced, deadline-driven environment.

A high degree of interpersonal versatility is needed and is supported by an outgoing, assertive and friendly demeanor which enables person to build positive relationships with internal clients and the external customers. Principal Responsibilities Develop amendments for mutually agreeable Terms and Conditions Review detail of incoming purchase orders for conformance to quotation or price list and resolve discrepancies or lack of information. Enter approved purchase order into the computer system.

Monitor and expedite shop drawing approvals. Field incoming order inquiry calls. Process any change orders and order updates on computer system.

Provide product lead time and availability. Make contractors aware of ship date. Invoicing.

Need to have a thorough understanding of company and its mission Completing all tasks as delegated by the supervising authority. Support and adhere to all environmental, health and safety rules and regulations as described in the Environmental Health and Safety Rules and Regulations Employee Handbook as well as WBA specific safety guidelines and procedures. Make "safety" a way of life and always a part of your individual actions.

Complete all work in conformance with Company and Department ISO 9001-2000 and 14001 policies, procedures, and work instructions. Must be able to relate job performance to ISO objectives. Insures safety is the main priority within department and company.

Create Your Own Chemistry: What We Offer You Adding value to our customers begins with adding value to you. You@BASF is the suite of benefits, perks, programs and unique opportunities we offer to support you-the whole you-in all stages of your life and career. With you@BASF, you create your own chemistry.

The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans, to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you'll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career.

BASF provides interesting and challenging learning and development opportunities to help you make the most of your talents and your job.

BASF Corporation


Amherst, NY