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Technical Account Manager (TAM)

BAE Networks
Troy, MI
  • Posted: over a month ago
  • $40,000 to $80,000 Yearly
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision,
Job Description

The Technical Account Manager is a client advocate and technology advisor across multiple verticals and businesses in the Metro Detroit area.

Primary responsibilities as a BAE Networks Technical Account Manager (TAM):

  • Formulate and manage client relationships.
  • Serve as the client’s trusted technology advisor.
  • Own existing client sales, which can include renewals, quoting, budgeting, and planning.
  • Perform cost-benefit and return on investment analyses for proposed technology
  • Interact and negotiate with vendors, outsourcers, and contractors to secure system-related products and services.
  • Monitor client satisfaction and identify any problems; partner with BAE Networks Services teams to remedy any issues.
  • Assist other departments when needed.

Key non-technical skills for success:

  • Comfortability with travelling when needed in local SE Michigan area.
  • Highly self-motivated and directed, with keen attention to detail in a fast-paced environment.
  • Proven analytical and creative problem-solving abilities that fit both client and company requirements.
  • Customer oriented and ability to communicate with the clients in a clear and concise manner.
  • Provide guidance and limited training with clients on how their technology works.
  • Open to learning new things and remaining flexible in technological changes or processes.
  • Excellent planning, documenting, and organization skills with an ability to prioritize multiple tasks.

Experience:

  • 2+ successful years as an account manager or sales role. ​​​​​​​
  • Background in information technology and/or network administration

Perks and benefits of being part of the BAE Networks team:

  • Extremely competitive pay with direct deposit every two weeks.
  • ​​​​​​​Direct Blue Care Network healthcare packages including dental, vision, at the lowest out of pocket employee options available. (80/20 split where we cover 80% of your premium after 30 days)
  • A strong team environment based on positivity, success, and growth.
  • Constant challenge and new learning opportunities of emerging technologies, platforms, and best practices.

Thank you for your consideration and potentially being a new member of the BAE Networks team!

Company Description
Southeastern Michigan based managed services provider servicing clients across all industries and of varying size and complexity.

BAE Networks

Address

1250 Stephenson Hwy

Troy, MI
USA

Industry

Business

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