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Level 2 IT Support Specialist

B&L PC SOLUTIONS INC Hauppauge, NY

  • Posted: over a month ago
  • $50,000 to $85,000 Yearly
  • Full-Time
  • Benefits: medical, 401k,
Job Description

*Must have experience working with an MSP*

*To be considered for this position, you MUST complete the assessment below. If you do NOT complete the assessment, your resume will not be reviewed*

Copy and paste the link below to be taken to the assessment.

https://www.ondemandassessment.com/link/index/JB-MYE5IK10N?u=1060350

We are a successful Long Island - based IT services provider that has been servicing LI/NYC area business for over 25 years. We use cutting edge tools and support technologies to bring these customers efficiency, cost savings, and quality customer service. For our employees, this translates to excellent learning opportunities and exposure to numerous different technologies and a wide variety of day-to-day activity.

The candidate for the position of IT Support Specialist must have a good understanding of the most common and popular networking technologies as well as some of the more mature ones. This person should then be able to troubleshoot/or solve problems in environments rich in Microsoft Server, Firewalls & Networking, Virtualization (VMWare & Hyper-V), VPNs, firewalls, antivirus and backups. In addition to a strong technical aptitude, backed by at least 3 years of hard core in the trenches experience, this person must be a powerful communicator and be able to work effectively both independently and as a team player.

Typical duties include:

  • Remote and on-site IT helpdesk support
  • Remote and on-site IT server support
  • Remote and on-site IT network support
  • Remote and on-site VOIP support
  • Assist with project planning and development
  • Assist with documentation projects
  • Learn and test new products

The ideal candidate will possess the following skills at a minimum:

  • Microsoft Systems Administration
  • Microsoft 365 & Office 365 Experience
  • Familiarity with other Microsoft Cloud offerings such as Azure
  • Familiarity with VOIP
  • Experience using RMM, PSA & Documentation tools
  • A working knowledge of and desire to learn computer information technologies
  • Reliable transportation and a willingness to service the Greater St. Louis Area. (We provide a company vehicle for onsite work)
  • Experience with Microsoft server operating systems Server 2012 thru 2019
  • Firewalls (Sonicwall, Meraki, Fortinet, etc) & Security
  • Networking fundamentals
  • A professional appearance
  • The ability to communicate technical ideas in simple terms
  • Customer satisfaction oriented
  • Strong troubleshooting and critical thinking skills
  • Ability to prioritize and multitask

Background Checks will be performed for this position

*To be considered for this position, you MUST complete the assessment below. If you do NOT complete the assessment, your resume will not be reviewed*

Copy and paste the link below to be taken to the assessment.

https://www.ondemandassessment.com/link/index/JB-MYE5IK10N?u=1060350

 

B&L PC SOLUTIONS INC

Address

335 Oser Avenue

Hauppauge, NY
USA

Industry

Technology

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