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Store Manager

B&B Florida Eyecare PLLC Saint Petersburg ,FL
  • Posted: over a month ago
  • Full-Time
Job Description

Job Description

GENERAL FUNCTION

The overall mission of the Store Manager is to be a leader within the organization. The Store Manager delivers key performance indicators and ensures flawless execution of the customer experience.

MAJOR DUTIES & RESPONSIBILITIES

  • Conveys a commitment to providing unsurpassed Customer Service

  • Provides on-the-job training and guidance to team members making use of Company provided programs.

  • Analyzes store financial data and makes recommendations regarding steps which can be implemented on the retail side of the business to improve profitability.

  • Strives to achieve "Far Exceeds Expectations" on all targets set in the following areas:

  • NPS – Net Promoter Score

  • % Sales to Plan

  • Customer Count

  • Store Operating Profitability

  • % Saturation of Training

  • Key Performance Indicators, to include exam growth and retention

  • Recruits and selects high caliber staff.

  • Performs administrative duties to include payroll, inventory management, technical application and understanding.

  • Delivers the key performance indicators by inspiring associates to provide the customer experience that exceed their expectations notes through NPS portal.

  • Leads Doctor of Optometry business partnership and co-planning.

  • Adheres to Company policies and procedures regarding frame recovery and acknowledging receipt of physical inventory

  • Ensures all Company approved safety programs are implemented and maintained consistently per standards.

  • Maximize Optometric partnerships through participation and involvement in the following: Coverage, Walk-in Availability, In-house Prescriptions, Doctor Detailing, Co-op Relationships.

  • Maintains safe AND FUN working environment for all associates/customers.

  • Takes pride in the store appearance and will execute visual directive to achieve a consistent company message.

BASIC QUALIFICATIONS

  • High School graduate or equivalent

  • 4+ years management/supervisory experience

  • Comprehensive knowledge from operations, processes and business implications

  • Strong influencing and negotiating skills

  • Team building and management skills

  • Knowledge of current optical theory and merchandise

  • Strong communicator and listener

  • Strong basic math skills (addition, subtraction, multiplication, division)

  • Sales skills

  • Familiarity with cash register, computers and calculators

  • Ability to manage time under aggressive deadlines

Job Type: Full-time

 

 

B&B Florida Eyecare PLLC

Why Work Here?

Lots of room for growth.

Address

Saint Petersburg, FL
33708 USA

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