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AR Deduction Resolution Specialist

Axelon Services Corporation Alpharetta, GA
  • Expired: over a month ago. Applications are no longer accepted.
The DS (Deduction Specialist) provides support to the cash and deduction processes. The DS has broad scope and will support multiple ARAs (Accounts Receivable Analyst) across multiple customer portfolios, to include a high number of customer accounts and deduction volume in a specialized capacity. The position of specialization currently falls under two categories.

1. Promo deductions resolution, reporting and management. Maintain trend reporting in support of meeting DDO metrics and current promo DHB balance, identify issues and take appropriate actions to include engaging stakeholders for resolving issues. Customer and sales facing communications, weekly reporting, and will coordinate and lead weekly meetings with sales.

2. Credit memo processing in support of clearing non promo deductions, email invoices to customers, obtain deduction support from customer portals and index in CMS. In this capacity the DS collaborates with ARAs for assigned selection of validated deductions and approved write offs, to then issue credit memos and clear deductions across multiple ARA portfolios.

In-depth/comprehensive knowledge of customer payment and deduction practices is required as well as company cash and deduction policies, to support accurate decision making across all customer portfolios.
Additionally, the specialist will provide deduction trend reports and take appropriate action to assist in the improvement of deduction resolution cycle and the overall reduction of the deduction hanging balance (DHB).
At times various ad hoc projects will be assigned in support of reducing incoming deductions and enabling root cause analysis performed by ARAs. The position will manage large volumes of data in various systems to aid in the analysis. Primary systems include SAP, BW, Siebel, MEI, Microsoft Excel and Customer portals.

Axelon Services Corporation


Alpharetta, GA
30022 USA