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Agency Staffing Coordinator Hybrid Role

Aware Recovery Care
Bedford, NH
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Are you interested in joining a dynamic company that delivers successful in home treatment to clients with substance use disorder? If you are a caring, compassionate and capable Agency Staffing Coordinator who meets or exceeds the following, we want to hear from you!

Aware Recovery Care (ARC) offers a holistic approach to treatment and changes the way clients receive care throughout the country. ARC is a year-long, home based, addiction treatment program that works collaboratively with a multidisciplinary team to assist clients in their first year of recovery.
In this workplace, employees are given more freedom to map their paths to growth.


The Agency Staffing Coordinator will support the Agencies, Admissions and Direct Care teams with undertaking and implementing various staffing solutions such as scheduling, performance monitoring, and staffing report preparations. The Agency Staffing Coordinator will ensure adequate and appropriate staffing to meet the needs of the clients based on ratio, census and direction of the Agency Director. The Agency Staffing Coordinator shall have the delegated administrative authority and accountability.

**This position is hybrid out of either our Bedford, NH or South Portland, ME office with expectations of 2-3 days in office *

**The salary range for this position is $42,000 to $46,000**

**Aware Recovery Care is an Equal Opportunity Employer**

**Great Place to Work Certified 2022-2023 #GPTW**


Reasonable Accommodations Statement:  
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Assist Admissions Liaison with coordinating and assigning the Client First Home Visit (FHV)    
  • Monitor daily, weekly and monthly work schedules
  • Adjust staffing according to available staff reporting changes
  • Verify daily hours worked in Aura and Paylocity/UKG system
  • Ensure that staffing ratios are met
  • Serve as the coordinator for daily schedules and adjustments
  • Monitor CRA and CC hours to minimize overtime
  • Run daily Labor Allocation Reporting and communicate changes to the Agency Director
  • Assist with entering or adjusting schedules as needed; approving time as needed in the payroll system (first line gatekeeper)
  • Educate current and new staff on scheduling communication methods and processes
  • Ensure that the Agency is in compliance with Tiger Connect
  • Collaborate with HR in regard to staff that is not in compliance with the time punching policy
  • Assist with PTO backups (ensure that staff are taking time off and that coverage is in place)
  • Assist Talent Acquisition with the coordination of onsite interviews
  • Ensures the compliance of all staffing procedures with the company policies and legal standards
  • Ensures correct employee compensation by collaborating with payroll
  • May perform other office administrative functions as necessary
Key Competencies
  • Reliability – The trait of being dependable and trustworthy.
  • Customer Oriented – The ability to take care of the customers’ needs while following company procedures.  
  • Accountability – The ability to accept responsibility and account for his/her actions.  
  • Ethical – Ability to demonstrate conduct conforming to a set of values and accepted standards.  
  • Friendly – The ability to demonstrate a cheerful demeanor towards others.  
  • Responsibility – Ability to be held accountable or answerable for one’s conduct.
  • Autonomy – Ability to work independently with minimal supervision.
  • Initiative – Ability to make decisions or take actions to solve a problem or reach a goal.
  • Judgment – Ability to form a sound decision using the available information.
  • Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions.  
  • Management Skills – Ability to direct oneself.
  • Motivation – Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
  • Adaptability – Ability to adapt to change in the workplace.
  • Analytical Skills – Ability to use thinking and reasoning to solve a problem.  
  • Strategic Planning – Ability to develop a vision for the future and create a culture in which the long-range goals can be achieved.  
  • Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
Required SkillsQualifications:

  • High School Diploma or GED equivalent.

  • Minimum of 1 year direct care or healthcare administrative experience.
  • Substance Use Disorder treatment and knowledge of various pathways to recovery preferred
Computer Skills:
  • Proficient in Google Office Suite/MS Office/Excel, EMR, payroll systems.  

Certifications & Licenses:
  • N/A

Key Competencies:
  • Efficient in handling and managing people and resources
  • Strong communication and interpersonal skills
  • Highly-organized
  • Attention to detail
  • Appreciation and respect for principles of diversity, equity, and inclusion. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, etc.)

Aware Recovery Care


Bedford, NH



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