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Product QA Analyst

Avetta, LLC Irvine, CA
  • Expired: 24 days ago. Applications are no longer accepted.

SUMMARY

The QA Analyst will be responsible for ensuring quality of our enterprise application utilizing the knowledge of all Avetta product offerings. The QA Analyst interfaces and collaborates with other teams including but not limited to Implementation Project Management, Sales, Account Management, Product, and Engineering.

The QA Analyst works under the supervision of the Product Operations Product Operations Lead or Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Create, prepare, and execute user acceptance reviews of enterprise platforms, products and services
  • Hands on testing and issue identification, classification, resolution and reporting
  • Review and understand defects and translate those into actionable items
  • Document client requirements, use cases, and process improvements workflows
  • Participate in business requirement and functional reviews
  • Document test results in ticket tracking system

MINIMUM QUALIFICATIONS:

  • 1-3 years of experience in a software or technology environment such as software development, systems analysis, or database administration
  • Excellent written and oral communication skills, especially in conveying technical concepts to non-technical audiences
  • Strong attention to detail to ensure accuracy and provide validation of results
  • Balance multiple, competing priorities effectively, track documentation and deliverables in an organized manner
  • Strong aptitude for learning new platforms and processes effectively
  • Ability to work/communicate with Database Administrators and Software Developers
  • Ability to read and understand requirements documents, identify gaps and capture one-off use cases
  • Ability to think and operate in a logical manner, break down processes and investigate issues by asking the right questions to determine potential solutions

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Avetta, LLC

Address

Irvine, CA
92614 USA