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Assistant Property Manager | Clermont

Avenue5 Residential, LLC Portland, OR
  • Posted: 14 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Avenue5 is growing, and we are in search of an assistant property manager to join our dynamic team of Fivers!

About Us

We are a vibrant third-party multifamily property management firm with locations across the United States. We are proud of our vibrant, inclusive, make-it-happen culture, where we:

  • Listen to our associates, recognize them, and give them room to grow
  • Invest in our associates to help them become the best version of themselves
  • Approach every important decision with our associates in mind
  • Celebrate our associates’ successes and encourage them to raise the bar even higher

About the Assistant Property Manager Role

We’re looking for a talented assistant property manager who will be responsible for assisting the property manager in the overall operations of the property. This includes ensuring efficient operations, overseeing supplier contracts and maintenance, lease administration, monthly reporting, and ensuring a positive experience for the residents, associates, and property owners.

Assistant Property Manager Responsibilities and Objectives

  • Assist the property manager in managing the day-to-day operations of the property including resident satisfaction, retention, and full resident lifecycle activities.
  • Understand the operations guidelines established within the property management agreement.
  • Maintain all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining a balanced, accurate rent roll.
  • Accurately and timely complete daily, weekly, and monthly financial and leasing reports.
  • Audit records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
  • Collect delinquent account balances from previous residents.
  • Process evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
  • Lease apartments as needed.
  • Responsible for shopping competitive properties.
  • Inspect buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired.
  • Processes move-ins, move-outs, and lease renewals.
  • Audit all new and current lease agreements and resident files for accuracy.
  • Assist the property manager with training staff on leasing, entering traffic into the computer, marketing, maintenance, and general office operations.
  • Compose and prepare routine correspondence, rental notices, and other letters and memorandums.
  • Assist the property manager with resident relations and problem resolution.
  • Assume responsibility for the operations of the property in the absence of the property manager.
  • Complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
  • May perform other duties as assigned.

Education and Experience

  • High school diploma is required. Bachelor’s degree is preferred.
  • Two to three years of experience in property management is required.
  • Knowledge of resident rental lifecycle activities is required.
  • Real estate license is preferred and may be required in some locations.
  • Prior experience in Yardi Voyager or another equivalent system is preferred.

Skills and Requirements

  • Basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint and Excel.
  • Excellent interpersonal skills to effectively and sensitively communicate with all levels of management.
  • Sensitivity to confidential matters is required.
  • Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
  • Ability to relay technical concerns with adequate detail, quickly and accurately.
  • Capability to read, write, comprehend, and converse in English.
  • Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
  • ​Excellent customer service and interpersonal skills with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Must maintain a valid driver’s license, clean driving record and current auto insurance is required.
  • Must comply with all safety requirements.
  • Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Scheduling

  • Required to maintain a regular schedule which may require working overtime, weekends, and non-traditional holidays.
  • May be required to be on-call and aid during staffing deficiencies on-site.
  • Ability to travel (10-15%).

Environment

  • Exposure to hot, cold, wet, humid, or windy conditions (temperatures may vary depending on the weather in the different regions).
  • Exposure to noise, vibrations, atmospheric conditions, as well as working in confined or restricted spaces.
  • Potential exposure to communicable diseases through frequent contact with public.
  • Possible exposure to short-tempered or aggressive people.
  • Potential exposure to chemicals, electrical shock, heights, mechanical parts or machines, and fire.

Physical Requirements

Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to:

  • Ability to lift, push and pull up to 25 pounds.
  • Ability to walk around the property several times daily (up 10 miles a day).
  • Ability to walk on uneven surfaces.
  • Ability to climb several flights of stairs several times daily.
  • Hearing and visual ability to observe and detect signs of emergency required.
  • Must be able to sit, stand, reach, bend, and stoop for extended periods of time.
  • Ability to use standard maintenance equipment.
  • Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
  • Visual requirements including color, depth perception, and field vision.
  • Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct.
  • Ability to tolerate stressful situations.
  • Ability to work under minimal to moderate supervision.

This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change.

Diversity

Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Avenue5 Residential, LLC

Who We Are and Who We Serve Avenue5 Residential provides multifamily property management services as well as comfortable apartments for rent throughout the United States. We use our multifamily property expertise to serve: The multifamily owners who entrust us to care for their assets The residents who entrust us to care for their apartment homes The associates who entrust us to create opportunities for career growth and satisfaction Summary of Responsibilities The national accounts specialist works with all Avenue5 national suppliers ensuring accounts are setup and all products and services are sourced and delivered timely and in a cost efficient manner. This role is responsible for assisting in the setup of national supplier accounts for new properties and coordinating closure of such accounts when properties are sold or we no longer manage. Primary Responsibilities and Objectives Assist with setting up approximately 15 national supplier accounts for new properties. Coordinate closure of supplier services when properties are sold. Facilitate training for property and corporate associates for all national supplier programs (where applicable). Act as liaison for internal teams as related to national supplier integrations and on-going service issues. Manage the Wi-Fi, music and video licensing programs. Manage past due accounts payable with all national supplier accounts ensuring timely payments are made. Communicate with supplier representatives on payment statuses and work to resolve any pre-lien issues. Education and Experience High school diploma is required. Bachelor’s degree in accounting or other business-related field is preferred. One to two years of property management experience preferred. One to two years of experience purchasing, procurement, or sourcing experience preferred. One to two years of experience in Yardi Voyager or other equivalent system is preferred. One to two years of experience in Salesforce or other equivalent system is preferred. Skills and Requirements Intermediate level knowledge with MS Office Suite including Outlook, Word, PowerPoint and Excel (including Excel functions). Proven ability to firmly manage challenging situations, negotiate pricing, improve quality, reduce lead times and strengthen partnerships with quality suppliers. Possess a basic understanding of supply chain management concepts. Ability to work independently and prioritize effectively in a fast-paced environment. Excellent written and verbal communication skills. Detailed oriented and a desire to learn. Required to pass the Avenue5 Fair Housing, Diversity and Inclusion Training within 30 days of employment. Scheduling Typically, normal business hours. Environment Exposure to environment typically found in an office building. Physical Requirements Avenue5 will make reasonable accommodations to enable individuals with disabilities to perform the essential functions. These functions include, but are not limited to: Ability to lift, push and pull up to 25 pounds. Hearing and visual ability to observe and detect signs of emergency required. Must be able to sit, stand, reach, bend and stoop for extended periods of time. Talking and expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound. Visual requirements including color, depth perception, and field vision. Ability to compare, copy, coordinate, synthesize, negotiate, communicate, and instruct. Ability to tolerate stressful situations. Ability to work under minimal to moderate supervision. This job description is not an all-inclusive list of functions and tasks. Over the length of employment these functions and tasks may change. Diversity Diversity creates a healthier atmosphere: Avenue5 is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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