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US-Supervisor-Lock Box

Avenu Insights & Analytics Birmingham ,AL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Job Summary:

Responsible for monitoring and scheduling day-to-day operations, workflow and personnel of the Lock Box staff.

Duties and Responsibilities:

Manage day to day operations of Lockbox department and staff. Directs and implements Lockbox focused operations. Identify and implement procedural changes within Lockbox department. Responsible for the quality of Lockbox processing, and taxpayer services to ensure quality taxpayer support at all times. Respond to taxpayer questions and correspondence while maintaining quality service. Work in conjunction with other departments to ensure coordination of RDS processing taxpayer service functions. Supervises the daily pick-up and drop off of mail to/from USPS, UPS and FedEX, including processing and distribution; accurate prepping of batches; distribution/processing of faxes and the General Voicemail Box; tracking volume and assignment of mail, letters and projects; Ensure check deposits have been scanned to bank timely, or taken to the bank as necessary, approved and verified.

Oversee mail room, supply room, break room, reception, conference rooms, and storage room upkeep. Manage stocking and ordering of supplies. Assist in ordering and setting up luncheons and events. Prepare and process necessary expense reports. Coordinate Shred-it pick up schedule as well as follow retention schedules for document destruction. Communicate and coordinate machine maintenance as needed. Responsible for ensuring Iron Mountain retention batch boxes are maintained. Provide management with daily/weekly/monthly reports of audits and findings. Additional responsibilities are assigned as deemed necessary.

Knowledge and Experience:

• Associate’s degree or the equivalent amount of related experience required.

• Minimum 2-3 years in an office environment.

• Minimum 1 year prior supervisory experience of 3+ team members.

• Proficient knowledge of operating all mailroom/office machines.

• Proficient in MS Word, Excel and Outlook.

• Alabama Sales and Use tax knowledge preferred.

Skills and Abilities:

Strong interpersonal skills and ability to speak effectively with customers and employees. Ability to proofread correspondence, detect and correct errors; read and interpret documents, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to prepare routine correspondence and replies for signature with minimal guidance. Ability to perform basic math computations using an on-line, desk top calculator, or creating calculations in spreadsheets. Able to apply common sense to carry out instructions furnished in written, oral, or diagram form. Able to define problems, collect data, establish facts, and draw valid conclusions. Ability to satisfactorily resolve routine situations based on supervisor's guidance or written or verbal instructions.

Avenu Summary

Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs. Avenu’s revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect. The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

Company Description
Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs. Avenu’s revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect. The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents.

Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

Avenu Insights & Analytics

Why Work Here?

Great company culture, opportunity for growth

Avenu provides local governments with ways to achieve more predictable revenue that supports growth, fuels modernization and ensures compliance with mandated but underfunded programs. Avenu’s revenue enhancement and administrative solutions find and recover license, permit and other taxes that cities and counties struggle to collect. The insights and improved fiscal posture enables governments to deliver expected services and sustain a high quality of life for residents. Avenu is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

Address

Birmingham, AL
USA

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