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Customer Service Representative - 4764700

Automation Personnel Services Houston, TX
  • Posted: over a month ago
  • Other
Automation Personnel Services, North Houston office has an immediate opening for a Customer Service Rep. This is a full time temp to hire position in the Jersey Village Area.

Shift: Monday - Friday 8:00 AM 5:00 PM
Pay Rate: $14.00 - $15.00 per hour

REQUIREMENTS:
2+ years in related field / position - Strong support to technical products
Highly organized and have great customer services skills
Experience with Microsoft Office 365 suite (Excel, Word, Outlook) as well as CRM Software (ACT) and QuickBooks!

JOB DESCRIPTION:
Enter orders for all Sales Representatives, process all returns and exchanges for each Sales Rep
Communicate with the RMA department about customer returns / exchanges frequently
Communicate with the Accounting department about possible customer payment issues or refunds
Update customer information in the ACT! Database
Answer incoming customer emails/calls regarding billing issues, product problems, service questions and general client concerns
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Manage large amounts of incoming emails and calls

CLIENT BENEFITS:
Quarterly Profit Based Incentives
Paid Federal Holidays
Paid Time Off
1 week of vacation after 1 year of employment, 2 weeks of vacation after 3 years
Major Medical, 60/40% basis
Vision
Dental

Come into our office TODAY for an IMMEDIATE interview. Our office conducts interviews between 8:00 Am and 3:00 PM Monday through Friday. Please be sure to bring proper identification in order to complete the I-9 / E-Verify process.
You can complete the online portion of our application at www.apstemps.com, be sure to select North Houston.

We are located at:
2129 FM 2920, SUITE 200
SPRING, TEXAS 77388
Office Phone: 832-585-5906

APSHoustonNorth
Equal Opportunity Employer

Automation Personnel Services

Why Work Here?

Products are leaders in their markets

We specialize in providing qualified technical candidates for our customers.

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