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Customer Service Specialist

Automated Health Systems
Schaumburg, IL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Benefits:

  • Dental/vision insurances
  • 401(k)
  • PTO
  • Hours of Operation: 8:00 a.m. to 7:00 p.m.
  • Comprehensive and ongoing training
  • Employee Wellness Program
  • Strong company culture
  • Career growth opportunities

Responsibilities:

  • Assisting individuals and families gain access to health care services.
  • Providing education, assistance, and eligibility services to Medicaid customers.
  • Documenting calls and creating workflows.
  • Providing quality customer service and support.

Qualifications for the position include:

  • Team player with excellent communication skills.
  • Customer-focused with a passion for helping people.
  • Strong PC proficiency with a willingness to learn.
  • Ability to handle high volume of work in a fast-paced environment.
  • Maintain confidentiality of personal health information.
  • Minimum of 2 years’ experience in customer service and/or call center environment required.
  • Associate degree in related field preferred.
  • Bilingual skills (i.e., Spanish) strongly preferred.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

“The Enlightened Choice in Health Service Management”

Company Description
Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner.

Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.

Automated Health Systems

Why Work Here?
Growing company, help others, career growth.

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation. Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations. We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide services to underserved populations, we have developed an in-house technical platform and team expertise allowing us to bring advanced solutions that creatively respond to issues in a transparent and efficient manner. Since our founding, we have grown our company along with our skill sets and abilities to provide services in several distinct, yet interrelated lines of business across multiple states. The diversity of this experience gives us a comprehensive view of the challenges faced by our clients while allowing us to bring a well-rounded attitude, intensive knowledge base and successful track record to the projects we administer.

Address

Schaumburg, IL
60173 USA

Industry

Business

Website

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