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Order Processing

Autobell Car Wash, Inc.
Charlotte, NC
  • Posted: November 29, 2022
  • $15 to $18 Hourly
  • Full-Time
Description

PURPOSE

HOWCO, Inc. is a Charlotte-based corporation established in 1969 to collaborate with car wash operators and developers. Utilizing the latest equipment and processes, HOWCO employees aid in sales, project planning, installations, parts, chemicals, and service in the Southeast & Mid-Atlantic areas. HOWCO has expertise in car wash tunnels, in-bay automatic equipment, and self-service car washes.

SUMMARY

In this warehouse position the Order Puller & Processing team members are responsible for the safe movement of inventory into and out of the warehouse facility. They assist in performing location verifications and physical counts of inventory. Responsibilities include the safe operation of materials handling equipment to store and track the movement of parts, supplies, chemicals, & other materials.

JOB PREVIEW

As a member of the Warehouse Order Puller and Processing Team, you will perform work as a material handler and will be responsible for the fulfillment of customer orders, warehouse material stocking, packing, shipping, and preparation of bills of lading. Materials Handlers receive and log goods into the warehouse from shipping companies. Verifying deliveries for product quality and physical count of each shipment into the warehouse against the pack-slip and the purchase order (or Returned Goods Authorization (RGA)) are critical for this role. Materials Handlers daily tasks involve picking orders, receiving goods, and shipping orders according to established practices and warehouse procedures. Tasks include stocking shelves, inventory counting, and general housekeeping duties. Materials Handlers ensure assigned operations run smoothly and any issues are reported to the Warehouse Manager immediately. Training and cross-training are important components for success in this position. The Warehouse Order Processing team members assist in creating a positive atmosphere within the company and performing all duties as requested.

KEY DUTIES AND RESPONSIBILITIES

There are several areas of responsibilities including warehouse services, customer service, shipping and receiving, and a teamwork attitude.

Warehouse Services
  • Retrieves supplies, chemicals, parts, and components to fulfill orders, as required via pick ticket,
  • Maintains knowledge of inventory and locations of items within the warehouse.
  • Loads and unloads materials within the warehouse.
  • Ensures that materials (chemicals, supplies, and parts) are accounted for by completing appropriate recordkeeping.
  • Focuses on quality service. Minimizes errors and re-work by focusing on details, checking results, and ensuring accuracy.
  • Follows safety and security guidelines and sets a safe work example for others.
  • Utilizes PPE equipment provided.
  • Maintains the worksite by leaving it clean, neat, and organized.
  • Participates in re-set projects with other team members, as requested.
  • Utilizes hand trucks or forklifts, as needed, to move materials.
  • Assists in maintaining min/max levels of inventory.


Customer Service
  • Maintains good working relationships with internal and external customers.
  • Ensures the customer is taken care of by focusing on timeliness, organization, service, and follow-up.
  • Documents correspondence and information collected through any interaction with the customer.
  • Fulfills the customer needs to ensure a high level of customer satisfaction and retention of the customer relationship.


Shipping and Receiving
  • Participates in moving freight, stock, and other materials from storage to preparation area.
  • Packaging and labeling items and transporting to loading docks.
  • Ensures the accuracy of shipping address.
  • Sorts cargo before loading and unloading.
  • Maintains inventory of materials needed to perform anticipated shipping tasks.


Teamwork
  • Contributes to a positive teamwork environment focused on a common goal.
  • Participates in team meetings.
  • Assists with training new team members, as requested.
  • Takes initiative to be on time, follow through on assigned tasks, and focus on quality and accuracy.
  • Participates in monthly, quarterly, and annual inventory projects.


Other
  • Performs other duties as required or requested.
  • Maintains confidentiality of sensitive Company, employee, and customer data without exception.
  • Acts upon critical issues immediately within position's authority and/or asks for assistance/decision-making from the supervisor.
  • Suggests ways to do assigned tasks in a more efficient and effective manner.


Requirements

Knowledge and Education
  • High school graduation or equivalent, required. Some college or technical training, preferred.
  • Knowledge of similar size warehouse operations, preferred.
  • Knowledge of warehouse operations, concepts, practices, and procedures, preferred.
  • Some knowledge of car wash equipment and operations, a plus.


Experience
  • Some experience in warehouse operations and/or customer service, a plus.
  • Some business-related work experience required.


Abilities
  • Ability to use experience and judgment to plan and accomplish daily tasks and goals.
  • Ability to collaborate with others.
  • Ability to participate in continuous improvement and warehouse organization projects.
  • Ability to work independently with minimal supervision.
  • Ability to strictly adhere to safety guidelines.


Skills
  • Basic verbal and written communication skills.
  • Demonstrated attentiveness to details, basic mathematical analytical ability.
  • Demonstrated ability to work with technology in performing key tasks and becoming more efficient.
  • Demonstrated ability to solve problems effectively.
  • High sense of organization and orderliness.
  • Customer service skills and sensitivity to timeliness in meeting the customer's needs.
  • High energy level.


ESSENTIAL PHYSICAL REQUIREMENTS:
  • Standing/ Walking - moderate to high level. 90%
  • Sitting - 10% low to moderate level.
  • Standing work surface is provided.
  • Lifting - up to 50 lbs.
  • Visual Acuity - excellent vision required.
  • Environment - warehouse, hot and cold temperatures.


OTHER:
  • Must be willing to undergo background check and a Motor Vehicle Report, in accordance with local laws/regulations.
  • HOWCO requires candidates be at least 18 years of age or older and that they possess and maintain a valid driver's license.
  • HOWCO requires a professional, safe, and neat appearance. Tattoos may not be visible at any time while wearing appropriate attire.
  • HOWCO is a drug-free workplace, and all candidates must pass a pre-employment drug screening.

Autobell Car Wash, Inc.

Address

1521 East Third Street

Charlotte, NC
28204 USA

Industry

Transportation and Storage

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