Skip to Main Content

Collision Center Customer Service

AutoFair Automotive Group
Manchester, NH
  • Expired: January 19, 2022. Applications are no longer accepted.

Are you passionate about providing the best possible customer experience? Do you enjoy sales? Manchester Collision Center is seeking a Customer Service / Internal Advisor to join our team. If you are looking for a career where you can experience growth, knowledge and experience. Look no further and apply today!

Benefits:

  • Starting pay $50,000 yearly plus.
  • Well over $50,000 yearly with experience
  • Rewarding Compensation Package
  • Growth opportunities
  • Team based environment
  • Long term job security
  • Flexible Work Schedule
  • Employee vehicle purchase plans with AutoFair
  • Discounts on products and services

Responsibilities:

  • Answer phones, greet and receive prospects and customers
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Provide every customer with excellent customer service throughout the process.
  • Exceptional customer service/sales skills is a must.
  • Assist with all claims throughout the repair process to ensure an accurate and timely closing
  • Assist with all dealings with Insurance Representatives (Coordinators, Claims Reps, Adjusters, Field Reps, etc.) relating to claims approvals and management
  • Daily documented updates to the file to ensure there is accurate data relating to promise dates
  • Cash out customers regarding their repairs
  • Work cooperatively with the teams
  • Type memos, correspondence, reports, and other documents
  • Assist in scheduling and confirming service appointments
  • Other duties as assigned

Requirements:

  • Excellent listening/communication skills, outgoing and positive personality
  • Ability to solve basic math problems
  • Auto Collision industry experience preferred but not necessary
  • Military experience welcomed but not necessary
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eager to improve on all aspects
  • Proactive problem-solving skills
  • Positive attitude and professional mindset

AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to providing our customers with an unmatched ownership experience through outstanding customer service and enduring relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated and ambitious to join our team.

AutoFair Automotive Group offers opportunities with the following brands:

Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Volkswagen

AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment Type: FULL_TIME

AutoFair Automotive Group

Address

Manchester, NH
USA

Industry

Business

View all jobs at AutoFair Automotive Group