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Service Manager

AutoClear Pine Brook, NJ
  • Posted: over a month ago
  • $40,000 to $60,000 Annually
  • Full-Time
  • Benefits: Medical

Autoclear is a manufacturer of security x-ray scanners, trace equipment and metal detectors.
Autoclear seeks a Service Manager to run their USA based Service Dept:
Manage an in-house Field Service Technicians - hiring, training and supervising Field Service Technicians based all over the USA.
Review completed service calls to see trends or issues with certain parts
Work with Engineering about service issues in the field
Work with Service Dept Coordinator on scheduling technicians
Review and approve expense reports
Review completed Field Service Reports from technicians for possible follow-up, invoices processed,review of service calls
Make sure technicians are up to date on new products, current products and trends
Work in the Field with the technicians to observe them on service calls and the quality of their work

TECHNICAL JOB DESCRIPTION:
Have experience managing a Service Dept that works with electroncal components, generators, combo boxes, experience with Security x-ray scanners a plus
Background in Field Service work ( Road Warrior)
Work with Engineers/ Production on new products and up dates to current products, service issues with customer machines
Supervise Spare Parts Depots at major accounts and at techncian's storage units
Work closely with Technical Support on trends and issues he is seeing out in the field
Review RMA's for trends and issues
Review completed service calls in system
Responsible to make sure Autoclear is compliant with each state regulations in regard to installations and service in each state
Review Safety Standards in regard to servicing x-ray equipment

AutoClear

AutoClear is a leading manufacturer of Homeland Security products located in Fairfield, NJ -x-ray scanners, metal detectors, explosive and trace detectors. Advanced technology is used in multiple applications at Federal Government agencies, and offices, military bases and facilities, correctional institutions, courthouses, police and sheriff stations, educational institutions, nuclear power plants, ports of entry, corporate mailrooms and loading docks and hospitals

Address

10A Bloomfield Ave, Pine Brook, NJ 07058
Pine Brook, NJ
USA

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