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Customer Service Representative

Auto Repair Network
Wentzville, MO
  • Posted: October 23, 2022
  • $15 Hourly
  • Full-Time

Auto Repair Network

Voted the Best Place to Work by the St. Louis Business Journal, Auto Repair Network is an energetic, fast-paced, and growing company looking to add to our team. We are seeking driven, results-oriented people who approach each day with positivity and a "Customer First" mentality and those that thrive in a competitive atmosphere! We offer a competitive base compensation plus commissions. Also a benefits package, including medical, dental, and vision.

We believe in developing our people and rewarding those that work to achieve results. We strongly believe in promoting from within, so all team members are encouraged to strive for the next level of personal and professional development.

If you are looking to join an awesome, family-like team and are driven to succeed, apply now!

Benefits

  • Job Type: Full-time Monday - Friday 8am -5pm CT
  • NO WEEKENDS
  • Potential remote opportunities based on experience.
  • Pay: $15.00+ an hour + commission (based on experience.)
  • Health, vision, and dental insurance
  • Fun, Family work environment.


Responsibilities

This position is responsible for:

  • Answering inbound calls from existing VSC and Home Warranty customers.
  • Maintaining current knowledge of products and services offered.
  • Assisting customers with general inquiries, making payments, and questions regarding claims.
  • Working with finance and administration.
  • Maintaining a consistently positive attitude and customer-first approach to deliver stellar service to all customers.
  • Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers.
  • Other tasks as assigned.


Qualifications

  • Customer Service Experience preferred.
  • Preferred VSC & Home Warranty Experience.
  • Ability to present oneself well over the phone.
  • Strong communication skills.
  • Attention to detail and the ability to follow directions.
  • Excellent customer service skills.
  • Ability to effectively multi-task.
  • Must be able to be licensed by the State of Missouri (application process and fee supported by company).


Compensation

$15 - $17 hourly + commission

About Auto Repair Network

Our lively, growing team at Auto Repair Network offers a fun, relaxed work environment! We have a clear purpose and understanding for both you, our company and company products. We are a nationwide inbound call center offering vehicle service contracts. We will supply you with all the tools and knowledge to be as successful.

Auto Repair Network

Address

Wentzville, MO
63385 USA

Industry

Business

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