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Automotive BDC Contact Representative Manager

Auto By Design
Chantilly, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are seeking a dedicated BDC Contact Representative Manager which is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include inquiries on our high-end vehicles, internet prospect leads, and providing general information to our sales management team to help produce the sale.

We hope that as a BDC Contact Representative Manager, you can put your passion for communication with customer interactions and manage customer inquiries and customer service needs, converting them into a possible prospect deal.


Establish sales objectives with daily leads incoming for sales process

Implement and develop prospect leads in sales responses

Complete sales operation requirements by scheduling and confirming appointments

Assigning prospects to the management team members and following up on work results

Project expected sales volume for new prospect leads and achieving existing bonus pay plan goals


Below are the qualifications that are expected of a BDC Contact Representative Manager:

Excellent Communication skills and interactions with clients

Lead Response in written and verbal communication skills

Ability to implement sales plans objectives

Ability to analyze sales data

Ability to analyze appointment closing ratios to converting into a sales prospect.

Ability to navigate our BDC Contact Management System


Candidates must be reliable and dependable and need to be highly motivated individuals with good people skills who are looking for the opportunity to earn great money and grow within our company and community.

Auto By Design


25280 Pleasant Valley Rd #100

Chantilly, VA