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Order Management Specialist I (773481)

Atrium Staffing West Warwick, RI
  • Expired: over a month ago. Applications are no longer accepted.

POSITION SUMMARY
Handle the workflow and provisioning system work related to commercial voice upgrade orders from our client's customers across the country.

POSITION RESPONSIBILITIES

  • Schedules resources such as people, meetings, appointments, rooms, equipment, or other resources
  • Manage and update the Voice orders entered by another group who gains customer agreements.
  • Adhere to procedural and administrative methods and procedures.
  • Process daily scheduled orders taking inbound calls from field services personnel.
  • Update internal workflow tools used across all Markets of our client, such as OPTIX, BID, and TOMS.
  • Take incoming calls from Field Service Technicians and provision the new Telephone service being installed with new equipment being installed at the customer location.
  • Make outbound calls to customers when necessary to reschedule installations or arrange special times for installs to occur.
  • Data Entry and updates in multiple applications.

BASIC REQUIREMENTS

  • High School Graduate/GED.
  • A minimum of one year experience required in related field (i.e. Administrative, Data Entry, Retail).
  • Excellent interpersonal and customer service skills, the ability to work independently and as part of a team.
  • Ability to meet deadlines with attention to detail.
  • Flexible work hours.
  • Ability to multi-task and work on a computer and telephone for 8 hours per day.

Please note contractors are engaged to provide services on a temporary basis in connection with a specific assignment. Contractors are hired and employed through Atrium.

Atrium Staffing

Address

West Warwick, RI
02893 USA

Website