Skip to Main Content
← Back to Jobs

Order Management Specialist I (773481)

Atrium Staffing West Warwick, RI
  • Expired: over a month ago. Applications are no longer accepted.

Handle the workflow and provisioning system work related to commercial voice upgrade orders from our client's customers across the country.


  • Schedules resources such as people, meetings, appointments, rooms, equipment, or other resources
  • Manage and update the Voice orders entered by another group who gains customer agreements.
  • Adhere to procedural and administrative methods and procedures.
  • Process daily scheduled orders taking inbound calls from field services personnel.
  • Update internal workflow tools used across all Markets of our client, such as OPTIX, BID, and TOMS.
  • Take incoming calls from Field Service Technicians and provision the new Telephone service being installed with new equipment being installed at the customer location.
  • Make outbound calls to customers when necessary to reschedule installations or arrange special times for installs to occur.
  • Data Entry and updates in multiple applications.


  • High School Graduate/GED.
  • A minimum of one year experience required in related field (i.e. Administrative, Data Entry, Retail).
  • Excellent interpersonal and customer service skills, the ability to work independently and as part of a team.
  • Ability to meet deadlines with attention to detail.
  • Flexible work hours.
  • Ability to multi-task and work on a computer and telephone for 8 hours per day.

Please note contractors are engaged to provide services on a temporary basis in connection with a specific assignment. Contractors are hired and employed through Atrium.

Atrium Staffing


West Warwick, RI
02893 USA