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Cox Retail Sales Representative (2021-2430)

Atrium CWS Rocky Hill, CT

  • Expired: over a month ago. Applications are no longer accepted.
Job Description: Overview The Retail Sales Representative is an ambassador of the Cox brand and will be the primary point of contact for both new and existing customers. Working in a Third-Party Retailer this individual will guide customers through the purchase decision, installation process and education of Cox product and accessory offerings while providing an exceptional customer experience. The Retail Sales Representative is responsible for meeting established sales, revenue, and customer experience objectives by ensuring customers are provided with the appropriate product and accessory solutions. As a critical member of the sales team, this role requires strong interpersonal skills and a passion for delivering an outstanding customer experience. In addition to sales, revenue, and customer service responsibilities, this individual plays a key role in maximizing sales and profitability by focusing on key business initiatives, store merchandising, marketing execution and inventory management. Shift/Hours 10:00 AM - 7:00 PM, varying shifts from Monday through Sunday. Pay Rate: $16.50/hr (plus commission) ResponsibilitiesEnsures individual sales, revenue, and customer experience targets are metExplains, illustrates, demonstrates product and accessory capabilities and offers suggestions based on customers’ wants and needsProvides best-in-class customer service skills and aids customers in completing purchases and resolving issues; maintains polished and professional presenceExecutes promotions and campaigns designed to increase brand equity and achieve sales objectivesEnsures sales area remains well merchandised, clean, and visually appealing at all timesParticipates in workshops, special events, and product demonstrations to drive customer loyaltyContinuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes inside and outside of the storeMay be required to work in other locations that are in proximity to ‘home store’ to meet the needs of the businessProvides support for other sales agents as needed to ensure optimal customer service. Minimum QualificationsHS diploma or GED 1 or more year of experience preferred in related field (i.e. Sales, Retail Sales, etc.)Ability to meet established sales, retention, and customer experience target goalsWillingness to work a flexible schedule which includes weekends, evenings, and holidaysComputer literacy with an aptitude for learning communication products and servicesMust have reliable, consistent transportation and ability to work at a variety of retail locationsTrack record of high individual performance with demonstrated financial result in sales and retentionStrong interpersonal and communication skills to effectively sell products using a solutions-based approach Preferred QualificationsWorkplace EnvironmentThe Cox companies have implemented a COVID-19 vaccination requirement for certain U.S.-based jobs effective Oct 18, 2021. For further information, please speak to a member of our team. Requisition DisclaimerPlease note contractors are engaged to provide services to Cox on a temporary basis in connection with a specific assignment. Contractors are hired and employed through Atrium, our third-party payrolling provider. By applying for this position you agree to the Atrium Terms and Conditions. Agreeing to these terms, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employment to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners (collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone or text message. Your personal information will be safely stored in our database. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact us at If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at Please include the job title in the subject of your email. Atrium is committed to a diverse and inclusive workplace. Atrium is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Posting#ZR

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